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Social and Behavioral Sciences Commons

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Library and Information Science

Journal

Virtual services

Publication Year

Articles 1 - 3 of 3

Full-Text Articles in Social and Behavioral Sciences

Web 2.0 In Libraries: Assessing New Services, Jean Vollrath Oct 2007

Web 2.0 In Libraries: Assessing New Services, Jean Vollrath

The Southeastern Librarian

Each morning’s work at the Center for Creative Leadership library involves scanning the internet news sources for stories that affect company clients, particularly new business trends and innovations. Two such trends are Web 2.0 and the idea of “third place.” The term “third place” refers to an open, neutral, creative haven for social interaction and collaboration, such as a library or coffee shop. Web 2.0 refers to those new internet technologies that can be used to create virtual “third place” communities through synchronous and asynchronous communication. So it was not surprising to see a new column in the January 2007 …


Aserl Virtual Reference Expands Service, Sponsors Ipod Giveaway Dec 2005

Aserl Virtual Reference Expands Service, Sponsors Ipod Giveaway

The Southeastern Librarian

The Association of Southeastern Research Libraries (ASERL) finalized a new partnership with the University of Alabama’s School of Library and Information Studies to provide additional service hours for its groundbreaking regional virtual reference service, “Ask a Librarian.” To mark the expanded service, ASERL will give away a 1MB iPod Shuffle to one user of the online reference service at each participating ASERL institution.


Chatting About Questionpoint And Docutek, Dana Mervar, Matthew Loving Apr 2005

Chatting About Questionpoint And Docutek, Dana Mervar, Matthew Loving

The Southeastern Librarian

The following article describes our experience using two popular interactive chat services: OCLC QuestionPoint and Docutek VRLplus. A search of the library literature revealed that no similar comparisons had been done. Regardless of the future of chat technology, the current buzz surrounding its use is prompting libraries across the country to seek out ways of acquiring a chat service. OCLC has strong name recognition due to its traditional role in providing library technology solutions. This factor plays an important role in marketing its QuestionPoint chat product. Docutek also offers library technology solutions with the idea of making technology simple and …