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Full-Text Articles in Social and Behavioral Sciences
Commercial Content Moderation: Digital Laborers' Dirty Work, Sarah T. Roberts
Commercial Content Moderation: Digital Laborers' Dirty Work, Sarah T. Roberts
Media Studies Publications
In this chapter from the forthcoming Intersectional Internet: Race, Sex, Class and Culture Online (Noble and Tynes, Eds., 2016), I introduce both the concept of commercial content moderation (CCM) work and workers, as well as the ways in which this unseen work affects how users experience the Internet of social media and user-generated content (UGC). I tie it to issues of race and gender by describing specific cases of viral videos that transgressed norms and by providing examples from my interviews with CCM workers. The interventions of CCM workers on behalf of the platforms for which they labor directly contradict …
In/Visibility, Sarah T. Roberts
In/Visibility, Sarah T. Roberts
Media Studies Publications
In online life there is a normative supposition that the information- and image-rich environment of the web and other platforms should provide unfettered access to the circulation of all types of content. Less attention is paid to what is not seen, to the invisible—be it actual content that is rescinded, altered or removed, or the opaque decision-making processes that maintain its flow. In/visibility online is central to the intertwined functions/mechanisms of user experience and platform control, further operationalized under globalized, technologically driven capitalism. A digital labour phenomenon that is both responsible for it and relies upon it: is …
Journalistic Labour And Technological Fetishism, Edward Comor, James R. Compton
Journalistic Labour And Technological Fetishism, Edward Comor, James R. Compton
FIMS Publications
Abstract This article applies Marx’s concept of the fetish generally and technological fetishism specifically to how digital ICTs are influencing the craft of journalism. A theoretical analysis of technological fetishism is linked to the findings of a 2013 survey among Canadian journalistic workers. These workers are found to hold mixed and often contradictory views on how digital technologies are shaping their work and profession. We understand ICTs as constitutive of journalism and as a technological fetish which mediates its development. In this context, the survey respondents are not ‘wrong’ to recognize that digital technologies seem to possess inherent powers. Because …
Journalistic Labour And Technological Fetishism, Edward Comor, James R. Compton
Journalistic Labour And Technological Fetishism, Edward Comor, James R. Compton
FIMS Publications
This paper applies and develops Marx’s concept of the fetish generally and technological fetishism specifically to how digital ICTs are influencing the craft of journalism. Although largely theoretical, its analysis of technological fetishism is applied to the findings of a survey conducted in 2013 among Canadian journalistic workers. The paper finds that these workers hold mixed and often contradictory views on how digital technologies are shaping their work and profession. By understanding ICTs to be both constitutive of journalism and, more precisely, the technological fetish as a mediating force in its development, the paper argues that the survey respondents are …