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Full-Text Articles in Social and Behavioral Sciences

Using Focus Group Feedback: How The Uvu Fulton Library Incorporated Feedback To Make Improvements And Reach More Students, Annie Smith, Mary Stephens May 2019

Using Focus Group Feedback: How The Uvu Fulton Library Incorporated Feedback To Make Improvements And Reach More Students, Annie Smith, Mary Stephens

Annie Smith

In 2018 the UVU Fulton Library partnered with Institutional Research to run a Library Research Focus Group. They had 15 participants in two sessions. Students gave feedback on what was stressful about research, where they looked for help, and what barriers they experienced asking for help in the library. Using detailed qualitative data the Fulton Library addressed student concerns in instruction, wayfinding, and marketing reference services differently to tackle students’ needs. 


Attention To Detail, Attention To Value: Building Additional Repository Assessment Tools For In-House Reporting, Heather Hankins, Aajay Murphy Apr 2019

Attention To Detail, Attention To Value: Building Additional Repository Assessment Tools For In-House Reporting, Heather Hankins, Aajay Murphy

Heather Hankins

No abstract provided.


How Students Information Literacy Skills Change Over Time: A Longitudinal Study, Veronica Wells Apr 2019

How Students Information Literacy Skills Change Over Time: A Longitudinal Study, Veronica Wells

Veronica Wells

How do students’ information literacy skills change over the course of their undergraduate education? We assume or at least hope they will improve. But do they? And if so, by how much? At the University of the Pacific, we are using the SAILS (Standardized Assessment of Information Literacy Skills) Test to assess undergraduate students’ information literacy skills and to see how they have changed over time. The SAILS Test is a multiple-choice test that has been used by more than 200 universities across the world. According to their website, the SAILS Test can “determine how well your students can navigate …


Re-Engage Your Instruction Team Today, Jolene Cole Mar 2019

Re-Engage Your Instruction Team Today, Jolene Cole

Jolene Cole, MILS

Being an academic librarian comes with many challenges. Very few of us are privileged enough to come into the profession with a background in education and knowledge in assessment practices. For those of us running instruction programs it is our duty to prepare librarians to not only teach but also assess their own work.

Over the last year, Georgia College has implemented a new training and assessment program for the library staff. This program is grounded in reflection practices and encourages self-improvement. The reflection program includes but is not limited to departmental/personal teaching philosophies, peer-review of instruction, reflection journals and …


What Our Students Want In And From Their Library, Veronica Wells, Robin Imhof, Debbie Johnston Sep 2018

What Our Students Want In And From Their Library, Veronica Wells, Robin Imhof, Debbie Johnston

Veronica Wells

University of the Pacific’s Stockton Campus Library is currently in the process of a multi-phase renovation that will offer 21st century design and functionality. Our team conducted several assessment methods to understand more fully how our students use –or choose not to use—study spaces and various pieces of furniture in the Stockton library. The results of this project will help answer the questions: “What do our students want or need in library learning spaces – both academic and social?” and “How might we create learning spaces in the library that will enable a variety of student use preferences?” We have …


Rsd7: Researcher Skill Development Framework (Us English Edition), John Willison, Kerry O'Regan, Sara K. Kuhn Jul 2018

Rsd7: Researcher Skill Development Framework (Us English Edition), John Willison, Kerry O'Regan, Sara K. Kuhn

Sara Kuhn

Created by John Willison and Kerry O'Regan.

www.rsd.edu.au

Adapted for the US context by Sara K. Kuhn.

"The seven-level Researcher Skill Development framework extends the RSD's original 5 levels of student autonomy to include the degree of autonomy required for a successful research career. It therefore addresses not only students, but also early, middle and late career researchers. This involves the extension of the same facets of inquiry that appear in the original RSD framework to include two higher levels: 6 and 7." -- https://www.adelaide.edu.au/rsd/framework/rsd7/

For more information, see: Willison, J., & O’Regan, K. (2007). Commonly known, commonly not known, …


Researcher Skill Development Framework (Us English Edition), John Willison, Kerry O'Regan, Sara K. Kuhn Jul 2018

Researcher Skill Development Framework (Us English Edition), John Willison, Kerry O'Regan, Sara K. Kuhn

Sara Kuhn

Created by John Willison and Kerry O'Regan.

www.rsd.edu.au

Adapted for the US context by Sara K. Kuhn.

"Research Skill Development (RSD) is about making explicit and coherent in regular university coursework the incremental attainment of research skills in a specific discipline. In the RSD, there are six facets of the research process, identified from the literature and modified according to Bloom’s taxonomy and our experiences of using the framework in the disciplines. The meaning of ‘research’ in this context is: students actively finding information new to themselves. Underlying this notion is the ‘degree of knowness’ of knowledge: whether research involves …


What Do You Think We Should Do To Make The Library Better?, Ellen E. Lutz Jul 2018

What Do You Think We Should Do To Make The Library Better?, Ellen E. Lutz

Ellen E Lutz

To prepare for an anticipated "refresh" of our Science & Engineering Library at University of Massachusetts Amherst, we used a variety of methods to gather feedback from students, faculty, staff, and other patrons. I will share the approach we took based on the limited time (and budget) we had to create and implement a plan to collect as much feedback as possible. I will discuss how we analyzed the data and what we plan to do with the results.


Weaving Connections: Utilizing A Library – Social Work Partnership To Build Information Literacy Skills, David Vess, Laura Trull Mar 2018

Weaving Connections: Utilizing A Library – Social Work Partnership To Build Information Literacy Skills, David Vess, Laura Trull

David Vess

While evidence continues to build that information literacy (IL) is taught across university and college curricula at all student levels (Junsbai, Lowe & Tagge, 2016), challenges connecting IL to those curricula in meaningful ways persist (Julien, Gross, & Latham, 2018; Klomsri & Tedre, 2016; Bombaro 2013). Blending IL into social work education beyond traditional one-shot library sessions also remains a challenge as evidenced by the dearth of literature demonstrating sound instruction and assessment practices of IL in social work programs (Bausman & Ward, 2016; Kayser, Bowers, Jiang, & Bussey 2013; Johnson, Whitfield, & Grohe, 2011; Ismail, 2009; Brustman & Bernnard …


Stuck In The Middle: Re-Defining What Successful Scholarly Communications Programs Look Like, Janelle Wertzberger Dec 2017

Stuck In The Middle: Re-Defining What Successful Scholarly Communications Programs Look Like, Janelle Wertzberger

Janelle Wertzberger

What are the goals of your scholarly communications programs and services, and how do you define success? Critics and proponents alike often attempt to paint the scholarly communications movement with a broad brush. Both groups seem to push for a common definition of what the movement should look like and how success should be defined. In the world we live in today, these loudest voices are often amplified through their use of social media, listservs and prominent roles on the conference circuit, leaving some in the middle to question their own success and whether they have a place in this …


How To Post So Others Will Listen: Engaging Your Audience Through Social Media, April Hines, Maria Atilano Nov 2017

How To Post So Others Will Listen: Engaging Your Audience Through Social Media, April Hines, Maria Atilano

Maria Atilano

When it comes to social media, libraries are certainly posting, but is anyone listening? How can libraries create engaging content, attract and sustain followers, and create a sense of community among their user groups? In this session, two librarians from different institutions will share how they were able to successfully engage their patrons through multiple social media platforms, resulting in thousands of interactions with a variety of audiences. Attendees will learn to find their social media “voice,” to craft the right message, and to develop a brand that highlights library staff as valuable resources. By utilizing strategic planning, advocacy techniques, …


Resource Sharing Begins At Home: Opportunities For Library Partnerships On A University Campus, Robert A. Seal Oct 2017

Resource Sharing Begins At Home: Opportunities For Library Partnerships On A University Campus, Robert A. Seal

Robert A Seal

Purpose This paper aims to demonstrate that academic library cooperation is not only limited to work with other institutions but also includes partnerships with related campus units. The primary goal of interdepartmental collaboration is to enhance student success, a common institutional priority in the twenty-first century. Design/methodology/approach The paper offers examples of successful library/campus collaboration along with goals, advantages, disadvantages and challenges of such activity. Elements necessary for success as well as the importance of project assessment are emphasized. Findings Many opportunities for cooperation exist, especially with student development, centers for teaching excellence, information technology, academic departments, writing centers and …


Program Level Assessment In The Library: Impact Of Information Literacy Instruction On English Composition And Speech Communications Courses At College Of Dupage, Jennifer Kelley Aug 2017

Program Level Assessment In The Library: Impact Of Information Literacy Instruction On English Composition And Speech Communications Courses At College Of Dupage, Jennifer Kelley

Jennifer Kelley

This presentation introduces an ongoing study evaluating how the College of DuPage Library’s Information Literacy Instruction Program contributes to students meeting institutional General Education Information Literacy outcomes. Via a cross-sectional exploratory survey, faculty teaching English Composition II and Fundamentals of Speech Communications will provide subjective understanding of information literacy and fact-reporting on use of information literacy services provided by the library. Results will impact the direction of the library’s information literacy instruction program and shape assessment of student learning.


Derring Do Survey Data: Exploring Health Sciences Library Collaboration With Evaluation Experts, Marian Taliaferro, Jackie Loweree May 2017

Derring Do Survey Data: Exploring Health Sciences Library Collaboration With Evaluation Experts, Marian Taliaferro, Jackie Loweree

Marian Taliaferro

No abstract provided.


Information Literacy Instruction At Loyola Marymount University, Elisa Slater Acosta Apr 2017

Information Literacy Instruction At Loyola Marymount University, Elisa Slater Acosta

Elisa Slater Acosta

This 2017 guest lecture for the UCLA Information Studies graduate course "Information Literacy Instruction" provided an overview of the types of information literacy instruction offered by the LMU Library. A 20-minute presentation to future librarians on May 1, 2017. The course "IS 448: Information Literacy Instruction: Theory & Technique" was taught by Professor Esther Grassian.



Hunting For Qr Codes: Linking Students To The Music Collection, Veronica A. Wells Jan 2017

Hunting For Qr Codes: Linking Students To The Music Collection, Veronica A. Wells

Veronica Wells

Libraries are exploring the use of Quick Response (QR) codes, to market to and connect users with libraries' services. The University of the Pacific has been experimenting with QR codes in an innovative way: to introduce first-year music majors to the physical music library materials via a QR code scavenger hunt. This article discusses the library literature on QR codes and scavenger hunts, as well as the University of the Pacific's QR code scavenger hunt from creation to assessment. Additionally, recommendations are given for designing a similar pedagogical tool at your library.


Communicating Library Impact On Retention: A Framework For Developing Reciprocal Value Propositions, Adam Murray, Ashley P. Ireland Dec 2016

Communicating Library Impact On Retention: A Framework For Developing Reciprocal Value Propositions, Adam Murray, Ashley P. Ireland

Ashley Ireland

This article explores the trends identified in a survey of library directors on efforts to document and communicate library contributions to student retention.  Library deans/directors have little in the way of communication methods for sharing library impact on retention.  Methods that are used tend to be unidirectional in nature.  Based on these results, this article also presents a framework of stakeholder markets and examples of reciprocal value propositions library leaders could develop around library contributions to retention efforts. This in turn can assist with advocacy and the communication of academic library value to university leaders and other higher education stakeholders.


Forget Gate Counts: Assessing Transformative Programming, John M. Jackson Nov 2016

Forget Gate Counts: Assessing Transformative Programming, John M. Jackson

John M. Jackson

One of the five strategic goals of the William H. Hannon Library is to contribute to “formative and transformative
education of the whole person through outreach and programming.” Through events such as the annual Haunting
of Hannon, the Hannon Human Library, and the Spring Women’s Voices series, the library outreach team at
Loyola Marymount University seeks to create experiences that reach beyond connecting students to information
resources and highlight the library as a transformative force in student life. Measuring the success of these
experiences requires targeted evaluation methods similar to those used for library instruction. This presentation
will outline the …


Using Peers To Shed Light On Service Hours For Librarians, Hector Escobar, Heidi Gauder Nov 2016

Using Peers To Shed Light On Service Hours For Librarians, Hector Escobar, Heidi Gauder

Hector Escobar

Purpose: Public service hours for many academic librarians have changed within the last decade. As reference statistics have declined, so have job descriptions changed. We often hear terms like outreach, liaison work, embedded librarianship, consulting hours, scheduled appointments. etc., for what used to be normal desk hours. With a changing service model, comes accountability. How do institutions account for these new forms of work and duties that have replaced traditional service desk hours? How does this feed into performance or merit review?

The purpose of this short paper is to shed light on the roles of librarians at medium-sized universities, …


Using Peers To Shed Light On Service Hours For Librarians, Hector Escobar, Heidi Gauder Nov 2016

Using Peers To Shed Light On Service Hours For Librarians, Hector Escobar, Heidi Gauder

Heidi Gauder

Purpose: Public service hours for many academic librarians have changed within the last decade. As reference statistics have declined, so have job descriptions changed. We often hear terms like outreach, liaison work, embedded librarianship, consulting hours, scheduled appointments. etc., for what used to be normal desk hours. With a changing service model, comes accountability. How do institutions account for these new forms of work and duties that have replaced traditional service desk hours? How does this feed into performance or merit review?

The purpose of this short paper is to shed light on the roles of librarians at medium-sized universities, …


Let’S Chat: Assessing Virtual Reference Service For Optimal User Experience, Heidi Gauder, Margaret Barkley Nov 2016

Let’S Chat: Assessing Virtual Reference Service For Optimal User Experience, Heidi Gauder, Margaret Barkley

Heidi Gauder

Both librarians and student employees staff our virtual reference service, so ensuring consistent and quality chat transactions is important. Sample transcripts from fall 2014 were evaluated, and a fall 2015 follow-up analysis reviewed service improvement efforts. This poster will highlight how a simple scale can be used to assess virtual reference service.


Assessing Success, One Student At A Time, Lauren Newton, Stephanie Weiss, Maria Atilano, Cat Silvers Nov 2016

Assessing Success, One Student At A Time, Lauren Newton, Stephanie Weiss, Maria Atilano, Cat Silvers

Maria Atilano

The University of North Florida’s Thomas G. Carpenter Library offers a research consultation service that allows users to schedule one-on-one meetings with a research librarian to discuss their projects. These sessions may consist of a general orientation to library facilities and resources, or may focus on specific research needs. The service has experienced amazing growth since its inception in 2009. The research librarians decided to assess the consultations in large part to decipher why it has grown so significantly, and to ensure that the service remains high quality in the face of growth.


Assessing Success, One Student At A Time, Lauren Newton, Stephanie Weiss, Maria Atilano, Cat Silvers Nov 2016

Assessing Success, One Student At A Time, Lauren Newton, Stephanie Weiss, Maria Atilano, Cat Silvers

Stephanie M Lee Weiss

The University of North Florida’s Thomas G. Carpenter Library offers a research consultation service that allows users to schedule one-on-one meetings with a research librarian to discuss their projects. These sessions may consist of a general orientation to library facilities and resources, or may focus on specific research needs. The service has experienced amazing growth since its inception in 2009. The research librarians decided to assess the consultations in large part to decipher why it has grown so significantly, and to ensure that the service remains high quality in the face of growth.


Assessing Success, One Student At A Time, Lauren Newton, Stephanie Weiss, Maria Atilano, Cat Silvers Nov 2016

Assessing Success, One Student At A Time, Lauren Newton, Stephanie Weiss, Maria Atilano, Cat Silvers

Lauren Newton

The University of North Florida’s Thomas G. Carpenter Library offers a research consultation service that allows users to schedule one-on-one meetings with a research librarian to discuss their projects. These sessions may consist of a general orientation to library facilities and resources, or may focus on specific research needs. The service has experienced amazing growth since its inception in 2009. The research librarians decided to assess the consultations in large part to decipher why it has grown so significantly, and to ensure that the service remains high quality in the face of growth.


Advancing Campus Priorities 11022016 Final.Pdf, Bruce Keisling, Robert E. Fox Jr. Nov 2016

Advancing Campus Priorities 11022016 Final.Pdf, Bruce Keisling, Robert E. Fox Jr.

Bruce L. Keisling

How can you use assessment data to "re-zone" your library's spaces to meet the shifting needs for collections, users, library personnel, campus partners, and institutional priorities? This presentation discussed how one library built an assessment program that informed past and ongoing space re-allocations while also seeking to optimize the human and financial resources that are needed to successfully complete and maintain the projects.


Informed Learning, Information Literacy, And Scholarly Communication: Library Pedagogy As A Bridge To The Disciplines, Kim L. Ranger Oct 2016

Informed Learning, Information Literacy, And Scholarly Communication: Library Pedagogy As A Bridge To The Disciplines, Kim L. Ranger

Kim L. Ranger

This paper explores collaboration between librarians and faculty in higher education to construct connections between informed learning theory, information literacy practice, and disciplinary scholarly products to foster reflective and deep engagement with information.

Increasing digital innovations in communication and pedagogy, the need for various literacy capabilities, and the potential wisdom gained from considering diverse methodological perspectives have driven the need for interdisciplinary collaboration (Witt, 2012). There have also been several calls for a relational approach to teaching and learning, changing the roles of librarians (Farrell and Badke, 2015; Gunton et al, 2014; Jaguszewski and Williams, 2013), and scholarship which examines …


Measuring Altruistic Impact: A Model For Understanding The Social Justice Of Open Access, Margaret Heller, Franny Gaede Aug 2016

Measuring Altruistic Impact: A Model For Understanding The Social Justice Of Open Access, Margaret Heller, Franny Gaede

Margaret Heller

INTRODUCTION Traditional assessment of ways in which open access initiatives and institutional repositories have provided a return on investment normally use pragmatic measures such as download counts and citation benefits. This pragmatic approach misses out on the powerful altruistic impact of improving access to international and/or marginalized communities. Using a frame of social justice, this article considers the importance of developing altruistic measures of repositories, particularly for institutions with missions specifically related to social justice and related themes. METHODS Using web analytics data for search keywords from eight institutions and geographic usage data from nine institutions, the authors were able …


The Role Of Faculty Autonomy In A Course-Integrated Information Literacy Program, Anne Jumonville Apr 2016

The Role Of Faculty Autonomy In A Course-Integrated Information Literacy Program, Anne Jumonville

Anne Jumonville Graf

Purpose – The purpose of this paper is to explore the significance of faculty autonomy in sustaining a successful information literacy program.

Design/methodology/approach – Faculty members were given the opportunity to create courses that integrated and assessed information literacy as part of a course grant program associated with an institutional assessment mandate. This case study analyzes course grant proposals, course assessment methods and results. It also presents results of a follow-up survey of faculty participants to see if they continued to integrate information literacy in other courses. Results are situated in the context of self-determination theory to better understand the …


The Art Of Discovery: Helping Students Find Inspiration In Unlikely Places, Kelly Grey Carlisle, Anne Jumonville Graf Apr 2016

The Art Of Discovery: Helping Students Find Inspiration In Unlikely Places, Kelly Grey Carlisle, Anne Jumonville Graf

Anne Jumonville Graf

How can an "old space" like Special Collections be repurposed to meet evolving information literacy learning goals? This presentation will address ways in which a traditional library space can be reimagined as a place to engage students in affective learning at the beginning of the research process. By crafting activities for students that emphasize exploration and open-ended discovery, librarians and faculty can help students slow down and approach research more creatively. In the session, we (two librarians and a teaching faculty member) will share specific outcomes, activities, and the results of our assessments. Participants will: Understand the importance of affective …


Reflective Assessment: Opportunities And Challenges, Anne Jumonville Graf, Benjamin R. Harris Apr 2016

Reflective Assessment: Opportunities And Challenges, Anne Jumonville Graf, Benjamin R. Harris

Anne Jumonville Graf

Purpose: Librarians engage in assessment for several purposes, such as to improve teaching and learning, or to report institutional value. In turn, these assessments shape our perspectives and priorities. How can we participate critically in the assessment of information literacy instruction and library programming while broadening our view and making room for questions about what we do? This paper explores self-reflection as a method for building on existing assessment practices with a critical consciousness.

Design/Methodology/Approach: In tracing the trajectory of assessment and reflective practice in library literature, the authors conducted a selective literature review and analyzed the potential …