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Social and Behavioral Sciences Commons™
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Articles 1 - 3 of 3
Full-Text Articles in Social and Behavioral Sciences
Emotional Labor, Stressors, And Librarians Who Work With The Public, Kelsey Simon
Emotional Labor, Stressors, And Librarians Who Work With The Public, Kelsey Simon
School of Information Student Research Journal
Service jobs require regular interaction with customers and have certain expectations of specific emotions that should be shown during transactions. This use of expected emotional displays during service transactions is called emotional labor and it is an important part of service work, but there are significant consequences for regular use. This paper reviews the literature on emotional labor, and the consequences of the repeated use of emotional labor within the service workforce. It also reviews the literature on stressors reported by librarians and job-related stress. Relationships can be seen between emotional labor, the work of librarian professionals, and stressors in …
Stress And Cataloging Paraprofessionals In Academic And Public Libraries In Florida, Edna Mcclellan
Stress And Cataloging Paraprofessionals In Academic And Public Libraries In Florida, Edna Mcclellan
The Southeastern Librarian
Over the years and particularly with the advent of OCLC, more and more tasks once considered the realm of the professional cataloger area being completed by paraprofessionals. This article confines itself to the cataloging paraprofessional, the cataloging record, workload, and training. Who is creating the cataloging record, or, if not responsible for the record in its entirety, who is responsible for parts of it? Does the assuming these higher level tasks, such as creating the call number and subject headings, cause any undue stress for the paraprofessional? What is the stress from workload and pace?
Information Overload... @Your Library, Louann Blocker
Information Overload... @Your Library, Louann Blocker
Georgia Library Quarterly
The article deals with information overload. Nicholas Carr in his book "The Shallows: What the Internet is Doing to Our Brains" explains the process of cognitive overload. Carr also explains how Internet, cell phones or electronic mail messages distract people from contemplation. Carr stresses that the current lifestyle is eroding a person's capacity for deep, sustained, perception attention. The term information overload is defined by Kathryn Hensiak. Tips on controlling the information environment are presented.