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Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 4 of 4
Full-Text Articles in Social and Behavioral Sciences
The Florida State Libraries Resource Sharing Initiative: Unity Among A Disparate Group, Dennis J. Smith, Leetta M. Schmidt
The Florida State Libraries Resource Sharing Initiative: Unity Among A Disparate Group, Dennis J. Smith, Leetta M. Schmidt
Dennis J Smith
This article discusses the development of a new resource sharing program within the Florida State University Libraries called UBorrow. Background includes information on similar programs and the use of Integrated Library Systems in this type of program. There is discussion of the pilot project which reviewed and selected the delivery system for this new program. Discussion also includes lessons learned concerning UBorrow's preliminary implementation and how unity in this service was created among a disparate group.
The Ohio Library And Information Network: Resource Sharing At Its Best!, Anita Cook, Dennis J. Smith
The Ohio Library And Information Network: Resource Sharing At Its Best!, Anita Cook, Dennis J. Smith
Dennis J Smith
The article describes the development and implementation of the Ohio Library and Information Network (OhioLINK) shared catalog and patron-initiated online borrowing process. Procedures for providing materials to patrons along with OhioLINK’s experience with missing and lost materials are detailed, including lessons learned regarding lost materials and billing. Details of the usage of OhioLINK services and the growth into electronic resources are included. The article summarizes the success of this unmediated borrowing process.
A Report By The Rr2 Taskforce, Dennis J. Smith, Megan Sheffield, Zoraya Betancourt, Carol Ann Borchert, Barbara Lewis, Susan Silver, Drew Smith
A Report By The Rr2 Taskforce, Dennis J. Smith, Megan Sheffield, Zoraya Betancourt, Carol Ann Borchert, Barbara Lewis, Susan Silver, Drew Smith
Dennis J Smith
This is the collaborative work of the Re-envisioning Reference 2 committee that focused on the delivery of reference services and the possible move to a single service point at the USF Tampa Library.
Best Practices For Customer Service In The 21st Century Library, Dennis J. Smith
Best Practices For Customer Service In The 21st Century Library, Dennis J. Smith
Dennis J Smith
Presentation