Social and Behavioral Sciences Commons^™

Academic Libraries And The Changing Landscape Of Higher Education, Dennis J. Smith

Dennis J Smith

No abstract provided.

Enhancing Reserves Through Campus Relationships, Dennis J. Smith

Dennis J Smith

Work Smarter, Not Harder: Improve Your Relationships With Faculty And Instructors Through Smooth Management Of Course Materials, Dennis J. Smith

Dennis J Smith

Building Campus Relationships To Bring Library Services To Faculty, Dennis J. Smith

Dennis J Smith

Summary On A Report On Medium Term Storage Options For The University Of Miami Collections, Dennis J. Smith, William D. Walker

Dennis J Smith

A Report On Medium Term Storage Options For The University Of Miami Collections, Dennis J. Smith, William D. Walker

Dennis J Smith

No abstract provided.

Challenges And Trends In Providing Access Services In An Evolving Campus And Online Environments, Dennis J. Smith

Dennis J Smith

No abstract provided.

The Florida State Libraries Resource Sharing Initiative: Unity Among A Disparate Group, Dennis J. Smith, Leetta M. Schmidt

Dennis J Smith

This article discusses the development of a new resource sharing program within the Florida State University Libraries called UBorrow. Background includes information on similar programs and the use of Integrated Library Systems in this type of program. There is discussion of the pilot project which reviewed and selected the delivery system for this new program. Discussion also includes lessons learned concerning UBorrow's preliminary implementation and how unity in this service was created among a disparate group.

The Ohio Library And Information Network: Resource Sharing At Its Best!, Anita Cook, Dennis J. Smith

Dennis J Smith

The article describes the development and implementation of the Ohio Library and Information Network (OhioLINK) shared catalog and patron-initiated online borrowing process. Procedures for providing materials to patrons along with OhioLINK’s experience with missing and lost materials are detailed, including lessons learned regarding lost materials and billing. Details of the usage of OhioLINK services and the growth into electronic resources are included. The article summarizes the success of this unmediated borrowing process.

A Report By The Rr2 Taskforce, Dennis J. Smith, Megan Sheffield, Zoraya Betancourt, Carol Ann Borchert, Barbara Lewis, Susan Silver, Drew Smith

Dennis J Smith

This is the collaborative work of the Re-envisioning Reference 2 committee that focused on the delivery of reference services and the possible move to a single service point at the USF Tampa Library.

Best Practices For Customer Service In The 21st Century Library, Dennis J. Smith

Dennis J Smith

Presentation

Connecting Staff Skills To Performance Reviews, Dennis J. Smith

Dennis J Smith

The University of South Florida (USF) Library initiated a task force to develop a listing of skills needed by staff personnel within the library. This task force was able to draw from several sources to recognize some core competencies needed within the library. This effort highlighted the need for the library to develop a correlation between these competencies and how staff members will be evaluated. The Performance Indicators document was developed to facilitate this. The last step of the task force was to translate this information into a program for evaluating staff, an on-boarding process for training new staff members …

Core Competencies Task Force Report, Dennis J. Smith, Jessi Hurd, Leetta Schmidt, Nancy Jacobs-Dilley, Gabriella Harmon

Dennis J Smith

This was a final report of a year long task force that focused on staff skills, training, core competencies and performance indicators.

Core Competencies And Performance Indicators, Dennis J. Smith, Jessi Hurd, Leetta Schmidt, Nancy Jacobs-Dilley, Gabriella Harmon

Dennis J Smith

This is a product of a year long task force to develop and match core competencies with performance indicators.