Social and Behavioral Sciences Commons^™

An Exploratory Study Of How To Navigate Brand Management And Improve Sales Performance Through Control Policies, Pavuth Sriaranyakul

Dissertations and Theses Collection (Open Access)

The aim of this study was to examine the effects of alcohol and tobacco control policies on sales performance when two central elements of marketing, communication and promotion programs, are significantly restricted. The study took place in Thailand, which has some of the strongest tobacco control regulations in the world, along with moderately strong alcohol control regulations. Under these regulations, tobacco firms operate in a dark market, with near-total regulatory prohibition on advertising, promotion, and even the display of their products. Alcohol firms operate in a less restrictive or “grey” market, as they face restrictions on advertising and promotion content, …

Pride And Protectionism: U.S. Trade Policy And Its Impact On Asia, Mark Zandi, Steve Cochrane, Ryan Sweet, Ruth Stroppiana, Katrina Ell

Asian Management Insights

U.S. trade policy and its impact on Asia.

Many of the trade policies of the United States President Donald Trump’s administration are aimed at addressing the perceived adverse impact of trade on the country’s manufacturing employment, and improving trade deals the President sees as not being in U.S. interests. These appear to be worthwhile goals, but crafting trade policy to address them is difficult.

Protecting Consumers' Personal Data In The Digital World: Challenges And Changes, Man Yip

Research Collection Yong Pung How School Of Law

At the Personal Data Protection Seminar 2017, Dr Yaacob Ibrahim, Minister for Communications and Information, said that Singapore must “aspire towards a high standard of data protection that strengthens trust with the public, gives confidence to customers whose data is collected and used, while providing an environment for companies to thrive in the digital economy”.

Stamp Duty Relief And Anti-Avoidance Provisions, Vincent Ooi

Research Collection Yong Pung How School Of Law

Reliefs from stamp dutyIn certain circumstances, stamp duty reliefs may be applicable to instruments that would otherwise be dutia-ble, provided that the reliefs are claimed within specified statutory time limits. Such reliefs are distinct from stamp duty remissions, which may be granted by the Minister through the exercise of his powers under Sec-tion 74 of the Stamp Duties Act (Cap 312, 2006 Ed.). Under Section 74 of the Stamp Duties Act, the Minister has the discretion to prospectively or retrospectively reduce or remit duties subject to such conditions as he may impose. This power may be exercised on a general …

China’S Belt And Road Initiative And Asean’S Maritime Cluster, Hans-Dieter Evers, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

This paper centres around China’s Belt and Road Initiative (BRI) and makes a case for further examining the possible effects of the complementary ‘Maritime Silk Road’ on Southeast Asia’s maritime clusters with reference to Singapore, Malaysia and Indonesia. Port development with “Chinese engagement” from Port Klang in Malaysia to Sri Lanka to Gwadar in Pakistan to some Gulf state ports to Piraeus in Greece provides a string of valuable pearls in the form of harbours from which adjoining areas can be serviced through feeder vessels or railway lines by Chinese government-linked companies. Whether China’s heavy investments in land and maritime …

The Transformation Of Globe Telecom, Havovi Joshi, Christopher Dula, Philip Zerrillo

Research Collection Lee Kong Chian School Of Business

Redefining telecommunications in the Philippines. Globe Telecom—a major telecommunications service provider in the Philippines—had a long, pioneering history in the communications business. Incorporated in 1935, it was the first international wireless communications company connecting the Philippines to the rest of the world.

Dual-Class Shares In Singapore – Where Ideology Meets Pragmatism, Pey Woan Lee

Research Collection Yong Pung How School Of Law

This article seeks to understand the rationale for and potential implications of the introduction of dual class shares (DCS) in Singapore. It does so by first considering the theoretical as well as evidential arguments for and against the use of DCS, followed by a survey on the reception (or otherwise) of such structures in four common law jurisdictions with vibrant capital markets, viz., Canada, the United States, United Kingdom and Hong Kong. It observes that the chief argument cited by business founders to justify the use of DCS structures is the desire to enhance a firm’s long-term profitability by shielding …

Komida: Making Microfinance Digital In Indonesia, Adrian Yeow, Wee Kiat Lim

CMP Research

This case chronicles specific background, challenges, and actions taken by an Indonesian microfinancing institution (MFI) as it was implementing a digital mobile system to replace its current manual processes used in its field office operations. From a high level perspective, it describes the challenges faced by an organization that was attempting to implement a new digital initiative but constrained by its resource-scarce, institutionally, and culturally bound environment. At the same time, it highlights that this digital initiative was a critical part of its overall plan for addressing industry demands, increasing competitive pressures, and internal process issues. The case study thus …

The Relationship Between Future Goals And Achievement Goal Orientations: An Intrinsic-Extrinsic Motivation Perspective, Jie Qi Lee, Dennis M. Mcinerney, Gregory Arief D. Liem, Yasmin Y. Ortiga

Research Collection School of Social Sciences

This research aimed to study the relationships between students’ future goals (FGs) and their immediate achievement goal orientations (AGOs) among 5733 Singaporean secondary school students (M age = 14.18, SD = 1.26; 53% boys). To this end, we hypothesized that the relationships between like valenced FGs and AGOs (both intrinsic or both extrinsic) will be stronger than those of opposite valenced FGs and AGOs (intrinsic–extrinsic) and tested two alternative models: Model A positing the prediction of AGOs by FGs and Model B positing the prediction of FGs by AGOs. Structural equation modeling showed the heuristic superiority of Model B in …

Book Review: Becoming Better Muslims: Religious Authority And Ethical Improvement In Aceh, Indonesia (By David Kloos) & Chinese Ways Of Being Muslim: Negotiating Ethnicity And Religiosity In Indonesia (By Hew Wai Weng), Charlotte Setijadi

Research Collection School of Social Sciences

Indonesian Islam has earned something of a bad reputation in recent times. Amid reports of rising intolerance against religious minorities, terrorism attacks, high-profile blasphemy cases and the growing political influence of hard-line Muslim groups, it is easy to take an alarmist stance and assume that Indonesia’s approximately 225 million Muslims are heading down the path of puritanism. Indeed, even seasoned analysts of Indonesia often forget that Indonesian Islam is heterogeneous, and that the everyday experiences of Muslims from different socio-cultural backgrounds are extremely diverse. This is why Hew Wai Weng’s and David Kloos’ respective books are much-needed additions to contemporary …

Creating Singapore’S Longest Monthly Rainfall Record From 1839 To The Present, Elaine Gao, Bertrand Timbal, Fiona Williamson

Research Collection School of Social Sciences

Currently,the identification of decadal variability is limited by the lack of long-termmeteorological datasets; Singapore’s reliable contemporary network of automaticmeteorological stations (AWS) provides only about 30 years of rainfall data for thewhole island. In this study, rainfall data, sourced fromhistorical archives and recording monthly rainfall pre-dating the start ofofficial MacRitchie observations, are compiled from various locations acrossthe island. By making use of the contemporary AWS network, we evaluate thespatial relationship of rainfall between the historical sites and the currentMacRitchie site. This enables us to reconstruct historical rainfall atMacRitchie using the archive data, thereby building a single-location extendedrainfall record (though discontinuous) from …

Doing Business In Myanmar: Dressing Up The Bride, Ma Cherry Trivedi

Asian Management Insights

Dressing up the bride.

As one of the untapped frontiers of newly emerging markets, Myanmar is rich in natural resources, underpopulated but with growing purchasing power, and an easy place to do business. From the outside, the country is very inviting, and there is considerable interest in doing business in Myanmar today. But internally, we have several pockets of obstacles.

Integrity, Meritocracy And Inclusiveness: Singapore's Core Values, Tony Tan, Philip Zerrillo

Research Collection Lee Kong Chian School Of Business

An interview with the seventh President of Singapore, Dr Tony Tan. The seventh President of Singapore, Dr Tony Tan, talks about the challenges and opportunities for the island-state, in this interview with Philip Zerrillo.

Flipping A Course On Entrepreneurial Leadership In Ethnic Chinese Business: A Mobile Learning Perspective, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

This exploratory article reflects on the teaching experiences for a course on “Entrepreneurial Leadership in Ethnic Chinese Business” at the Singapore Management University (SMU). It was categorised as a mobile learning course with reference to the flipped classroom model, learner mobility, and user-generated content outside the classroom. We examine three examples of mobile learning projects which were assigned to students so that they would be able to internalise key course objectives such as gaining an appreciation of the structure, functions, and cultural uniqueness of traditional small Chinese business organisations in Singapore. The paper also addresses some of the challenges faced …

Does Demography Determine Talent?, Philip Zerrillo

Research Collection Lee Kong Chian School Of Business

Among the map of forces that shape a business environment, one of the permanent, pertinent and powerful factors is a nation’s demographics.

Against Populist Isolationism: New Asian Regionalism And Global South Powers In International Economic Law, Pasha L. Hsieh

Research Collection Yong Pung How School Of Law

This article provides the most up-to-date examination of the Regional Comprehensive Economic Partnership (RCEP), which is poised to become the world’s largest free trade agreement (FTA). It argues that the 16-country mega-FTA will galvanize the paradigm shift in Asian regionalism and build a normative foundation for the Global South in international economic law. Based on intertwined theoretical and substantive claims, this article opens an inquiry into the assertive legalism of developing nations in the new regional economic order. It further manifests the pivotal force of emerging economies against populist isolationism in the Trump era that undermines the neoliberal foundation of …

Protecting Consumers' Personal Data In The Digital World: Challenges And Changes, Man Yip

Research Collection Yong Pung How School Of Law

At the Personal Data Protection Seminar 2017, Dr Yaacob Ibrahim, Minister for Communications and Information, said that Singapore must “aspire towards a high standard of data protection that strengthens trust with the public, gives confidence to customers whose data is collected and used, while providing an environment for companies to thrive in the digital economy”.

Building A Smart Nation: Singapore's Digital Journey, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

Singapore’s smart nation journey began when the drive was officially announced by the country’s Prime Minister Lee Hsien Loong in November 2014 (Lee, 2014). The vision is to improve people’s lives and create more opportunities through information and communications technology (ICT). The smart nation drive is an effort by the government to co-create innovative, people-centric solutions with citizens and businesses. The three priority areas, underpinned by cyber security, are elderly, transportation and data. Since then, various digital strategies and policies have been further articulated, and digital programmes and projects implemented in the country.

Smart Eldercare In Singapore: Negotiating Agency And Apathy At The Margins, Lily Kong, Orlando Woods

Research Collection School of Social Sciences

Around the world, smart technologies are being embraced as a cost-efficient means of enabling the elderly to be cared for in new, more non-proximate ways. They can facilitate ageing-in-place, and have the potential to relieve pressure on the providers of care. Yet, the fact is that the interface of technology and society is a negotiated one. These negotiations are most acutely felt when technology is used to supplement the hitherto human-centred process of caregiving, especially amongst “marginalised” societal cohorts, like the elderly. With this, there is a need to better understand the ways in which smart eldercare technologies are used, …

Caring For Thai Older Persons With Long-Term Care Needs, John Knodel, Bussarawan Teerawichitchainan, Wiraporn Pothisiri

Research Collection School of Social Sciences

Objective: To provide a situation analysis of recent long-term care (LTC) needs among older persons in Thailand. Method: The 2014 Survey of Older Persons in Thailand (SOPT) provides data to assess patterns of caregiving,whether care needs are met, and who are main caregivers for older Thais. We examine how types of familial and non-familial caregivers are associated with the wellbeing of older persons. Results:The need for LTC increases sharply with age and is more common among women than men. Spouses and children constitute approximately 90% of main caregivers. The association of a family member as the main caregiver and education …

Retrospective: A Historiographical Aesthetic In Contemporary Singapore And Malaysia, Kian Chow Kwok

Research Collection School of Social Sciences

In an interview published a month before his passing, Hayden Whitesuggested historical studies had finally arrived at an “era of the image,” givenhow long it took for historians to recognize the potentialities of photographyand subsequently cinema and post-cinema as not just historical objects butalso modes of doing history. White cited queer history as an example ofcomplicating the binary between the object and method of historical study,enabling new approaches to understanding history and historiography(Ethan Kleinberg and Hayden White on the Practical Past, Part 2, published onYouTube, February 5, 2018).

Book Review: Becoming Better Muslims: Religious Authority And Ethical Improvement In Aceh, Indonesia (By David Kloos) & Chinese Ways Of Being Muslim: Negotiating Ethnicity And Religiosity In Indonesia (By Hew Wai Weng), Charlotte Setijadi

Research Collection School of Social Sciences

Indonesian Islam has earnedsomething of a bad reputation in recent times. Amid reports of risingintolerance against religious minorities, terrorism attacks, high-profileblasphemy cases and the growing political influence of hard-line Muslim groups,it is easy to take an alarmist stance and assume that Indonesia’s approximately225 million Muslims are heading down the path of puritanism. Indeed, evenseasoned analysts of Indonesia often forget that Indonesian Islam isheterogeneous, and that the everyday experiences of Muslims from differentsocio-cultural backgrounds are extremely diverse. This is why Hew Wai Weng’sand David Kloos’ respective books are much-needed additions to contemporaryscholarship on Islam in Indonesia.

Producing The Self-Regulating Subject: Liberal Protection In Indonesia’S Migration Infrastructure, Andy Scott Chang

Research Collection School of Social Sciences

Labour protection has become a dominant agenda in global migration governance, particularly for sending countries whose diasporic citizens are denied political rights in host states. Despite having limited authority to arbitrate extraterritorial disputes, sending countries like Indonesia have deployed novel techniques of statecraft to improve migrant protection. Through the prism of the professional competence exam and pre-departure orientation seminar, this article investigates the Indonesian state's regulatory practices that focus on migrant conduct. Although outbound domestic workers are subject to a prolonged process of skill formation, other Indonesian contract workers pursue emigration upon acquiring basic legal knowledge without undergoing accreditation. While …

Oral History Interview With Lily Kong, Lily Kong

Oral History Collection

The interview covered:

• President – Career in Singapore prior to joining SMU
• Teaching & Curriculum – Blue Ribbon Commission for Undergraduate Education
• Campus – Prinsep Street Residences
• Teaching & Curriculum – SMU-X courses
• Research – Societal Challenges
• Teaching & Curriculum -SMU Academy

Cultural Transformation In The Digital World, Singapore Management University

Research Collection of Office of Executive Education

The context of businesses across the world is fast changing – more specifically, Digitalisation has had a growing and increasingly disruptive impact across industry sectors and regions. Companies in the APAC region, like many others across the world, are grappling with the digital wave and its implications for their own structures, strategies and people. It appears that many are struggling to cope with the phenomenon, only a few have been able to embrace it fully, and almost none have been able to get ahead of it, proactively. Although much has been written and said about Digitalisation in the Asian context, …

Customer Satisfaction Index Of Singapore 2018: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s twelfth year of measurement.

How Culture Affects Asia’S Pursuit Of Beauty, Shilpa Madan, Shankha Basu

Research Collection Lee Kong Chian School Of Business

New research indicates that Asian countries have different attitudes toward beauty than Western markets.

All Eyes Will Be On How Heng And His 4g Team Lead Singapore, Tan K. B. Eugene

Research Collection Yong Pung How School Of Law

In a commentary, SMU Associate Professor of Law Eugene Tan said the choice of Finance Minister Heng Swee Keat as the People’s Action Party’s first assistant secretary-general should not come as a surprise as he was the only fourth-generation (4G) leader to be made a full Minister upon winning his maiden election in 2011, helming the Education Ministry between 2011 and 2015. He opined that Mr Heng’s 4G team will have to stamp their distinctive collective identity and leadership ethos as governance becomes increasingly complex.

Whole-Of-Society Approach Needed Against Truth Decay, Tan K. B. Eugene

Research Collection Yong Pung How School Of Law

In a commentary, SMU Associate Professor of Law Eugene Tan opined that technology has compounded the problem of fake news and that governments and legislation are not the only means to curb them. This is especially so when blunt legislation may end up eroding the fundamental liberty of freedom of speech and expression. He sought the use of a multi-pronged, multi-stakeholder approach against disinformation campaigns and with trusted sources of information being boosted to produce real information for the public.

Premature Service Of Payment Claims Under The Building And Construction Industry Security Of Payment Act: Audi Construction Pte Ltd V Kian Hiap Construction Pte Ltd, Benjamin Joshua Ong

Research Collection Yong Pung How School Of Law

In Audi Construction Pte Ltd v Kian Hiap Construction Pte Ltd, the Singapore Court of Appeal considereda payment claim to have been validly served although it was served earlier thanthe contractually stipulated date. This was because the service of the paymentclaim was “effective” only from the contractually stipulated date, and theclaimant had had a “good reason” to serve the payment claim early. This notecritically examines the reasoning in Audi vis-à-vis the existing law, the principleof freedom of contract, and the intentions of the parties in that case. In theabsence of future judicial elaboration on the “effective service” and “goodreason” doctrines, …