Social and Behavioral Sciences Commons^™

Overcoming The Challenges Of Covid-19 By Hospitality Educational Administrators: A Grounded Theory Approach, Senthilkumaran Piramanayagam, Partho Pratim Seal

The Qualitative Report

The coronavirus pandemic has affected all walks of life across the globe. Higher education institutions confronted multiple challenges and disruptions in teaching and learning. However, the challenges hospitality education administrators need to resolve are distinct compared to other traditional higher education programs. This study aimed to understand the experiences and responses of hospitality educational administrators under crisis. The findings of the study are expected to assist hospitality education institutions to be prepared and respond better to any crisis in the future. To understand the challenges faced and strategies adopted by hospitality educational administrators, we interviewed 23 hospitality administrators across India. …

Strengthening The Southern Nevada Workforce Pipeline, Katie M. Gilbertson

Policy Briefs and Reports

This report analyzes the Southern Nevada employment ecosystem by utilizing occupational clusters recognized by the U.S. Department of Labor. The first section examines occupations in the tourism industry using three occupational clusters: hospitality and leisure; arts, audio/video technology and communications; and the transportation, distribution, and logistics. Next, this report utilizes the Las Vegas Global Economic Alliance’s 2022 Workforce Blueprint to identify the top 15 in-demand occupations for Southern Nevada and occupational clusters. A case study of the MGM College Opportunity Program (COP) is presented to demonstrate an existing workforce training program that promotes upward mobility of leisure and hospitality employees …

Evaluation Of Hospitality Curricula, Industry Skillset Expectations And Student Preparedness, Jennifer Aarons

Theses and Dissertations

Colleges and universities have been burdened with the task of preparing students for a successful career in the hospitality industry. As the industry expectations of hospitality and tourism management degree graduates’ change, postsecondary education institutions need to respond to the employment demands of the industry. Also, the global expansion of the hospitality and tourism industry requires that institutions evaluate their degree programs to ensure that graduates possess the essential skillsets to thrive in a global economy.

The purpose of this research is to determine if postsecondary institutions are adequately preparing hospitality and tourism management graduates with the necessary skillsets needed …

Student Perceptions Of Engagement In A Mandatory Programatic Service Learning, Gina Fe Causin, Chay Runnels

Faculty Publications

In the hospitality industry, service-learning opportunities are particularly important for students seeking work in the meeting and event planning industry. Faculty of a hospitality program at a regional university in East Texas decided to investigate the benefits in embedding service learning activities to their hospitality courses. The study investigated student perceptions of their participation in compulsory service learning assignments were created and implemented. Service learning assignment benefited the respondents personally; it benefited the sponsoring organization; it benefited the respondents’ career goals and their own individual awareness of community issues.

The Impact Of Supportive Parenting On Career Confidence Of Young Adults, Salma Ettefagh

UNLV Theses, Dissertations, Professional Papers, and Capstones

Despite freedoms for women in modern economies, there remains a large disparity between female graduation rates and women achieving high-ranking positions in the business world. Confidence may be one factor why women are underrepresented in the executive class.This

exploratory research investigated if supportive parenting has an effect on self-reported career confidence among undergraduates. A quantitative ANOVA analysis found that instrumental support factors (for example, money and tuition) overall were significant in predicting performance-based confidence, particularly for males. However, qualitative results showed that supportive parenting and confidence are not always correlated.

An Embodied Education: Questioning Hospitality To The Queer, Clio Stearns

Occasional Paper Series

This is an essay about hospitality and the ways we must question frameworks telling us to welcome the queer in educational contexts. I will show how educational scholarship as well as programming for schools, teachers and students have emphasized the interconnected concepts of hospitality and welcome as a way of keeping queer bodies legislatively, physically and psychically safe. While acknowledging the importance of hospitality as a starting point, I examine its limits with the hope of showing how it might foreclose curiosity. I argue that one fundamental problem with hospitality and welcome toward the queer is the way these phenomena …

Service, Sale And Marketing Of Alcohol For The Tourism, Hospitality And Retail Industries, James Peter Murphy

Conference papers

The responsible service, sale and marketing of alcohol for the tourism, hospitality and retail industries is crucial those working in the tourism, hospitality, culinary arts and retail industries including those in supervisory and management positions. This presentation explored a wide range of topics associated with sale and service of alcohol in these inter-related industries. Its aim was to provide attendees with a greater awareness of the effects of alcohol, and of their moral and legal obligations to act responsibly when supplying alcohol beverages or when dealing with alcohol misuse in their respective workplace. This presentation was also created to coincide …

Overcoming Fraud & Dishonesty In The Hospitality Industry, James Peter Murphy

Conference papers

The licensed industry is an increasingly competitive market place, many bars have responded by empowering staff and undertaking structural and management reforms in recent years. Undoubtedly, these changes have significantly raised the levels of customer service and enhanced customer satisfaction. Paradoxically these changes, combined with the responsibilities allocated to bar staff and management to supervise and manage bars with autonomous control have created more fertile conditions, scope and opportunity for dishonest actions by staff members.

The way licensed premises approach the issue of staff fraud is changing in response to the increased risk. Many bars have historically been anxious to …

The Relationships Between `Push' And `Pull' Factors Of Millennial Generation Tourists To Heritage Tourism Destinations: Antebellum And Civil War Sites In The State Of Arkansas, Kayla Diane Kesterson

Graduate Theses and Dissertations

This study investigated `push' and `pull' motivational factors which influence Millennial Generation tourists' decisions to visit heritage tourism destinations and their knowledge of Civil War and Antebellum heritage sites within the state of Arkansas. A descriptive, six-section survey was distributed to Millennial students from varying degree fields at three universities within Arkansas. Four hundred twenty-four participants completed the questionnaire with measures of demographic information, visitation and frequency to heritage tourism sites, push factors, pull factors, heritage tourism sites in Arkansas, and historic preservation participation.

The results of this study showed that although Millennial students do not visit heritage sites frequently, …

Principles And Practices Of Bar And Beverage Management, James Peter Murphy

Books/Book Chapters

Principles and Practices of Bar and Beverage Management is a comprehensive text and resource book designed to explain the latest developments and new complexities of managing modern bars - be they stand alone or part of larger institutions such as hotels and resorts.

Consumer expectations have changed, and a bar today must deliver an integrated social experience in a safe modern environment, which also offers the latest products and services in a professional and engaging fashion. Against a background of increasing competition and an increasingly sophisticated customer base, this text has been designed to support the bar and beverage skills …

Young Adult Development In Hospitality Management Schools Which Offer Craft Based Learning, John C. Niser

John C. Niser

This research set out to examine the role of craft based education in hospitality management schools from a developmental perceptive. The first exploratory study found that craft based learning could not be isolated from the total learning environment in which students were developing adult thinking skills. The second investigation examined students from the same institution in the light of young adult development literature. Relativistic thinking was identified as a general area of agreement in the literature but the underpinning structural unity of this thinking skill could possibly be challenged. In the first school I conducted my study, interviewees did not …

The Incorporation Of Alcohol Awareness Activities In The Hospitality Administration Curricula, Dianna Blankenship, Irma S. Jones

Teaching and Learning Faculty Publications and Presentations

Hospitality administration programs provide students with knowledge of basic principles underlying the industry and prepare them to assume responsible roles in business and society. A growing body of evidence suggests that providing information to students about accurate drinking norms is associated with decreased drinking on campus (U.S. Department of Education, Higher Education Center, 2006). Accredited hospitality administration programs in the United States were surveyed to determine the extent to which alcohol awareness activities are included in courses that cover the role of legal and ethical managerial behavior concerning beverage management.

Educating For Sustainability: Creating A Comprehensive, Coherent And Compelling Approach - Guidelines For Sustainability Standards And Resource Materials, Kevin Griffin

Reports / Surveys

In 2007, Fáilte Ireland's Environment Unit, in collaboration with the Education Policy Section,commissioned a review of sustainability content in tourism education and training programmes at NQAI levels 4-8 throughout the State with a view to recommending improvements where necessary.

The review, carried out on Fáilte Ireland's behalf by the Tourism Research Centre of the Technological University Dublin, was - in terms of breadth and depth - the first of its kind to be undertaken at a national level, not only in Ireland but in any of the other countries surveyed during the course of the review.