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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Communicating Comfort In Crisis: A Literature Review On Overcoming The Emergency Room Environment To Foster The Nurse-Patient Relationship, Faith G. Davenport
Communicating Comfort In Crisis: A Literature Review On Overcoming The Emergency Room Environment To Foster The Nurse-Patient Relationship, Faith G. Davenport
Senior Honors Theses
The average emergency room patient is not receiving the compassionate nurse-patient communication that patients experience on other hospital floors. Fewer positive nurse-patient interactions prompt patients to state that they feel uncomforted and dissatisfied on hospital exit surveys, inciting hospital management to investigate how to reverse this trend to retain their federal funding. Emergency room nurses cite multiple barriers inherent in their work environment that prevent them from building rapport with their patients, including a layout not conducive to private conversations, strict time constraints, and a fluctuating workload. Working for a prolonged period under these conditions is driving many nurses to …
Burnout In The Nursing Profession: Extant Knowledge And Future Directions For Research And Practice, Sara Labelle
Burnout In The Nursing Profession: Extant Knowledge And Future Directions For Research And Practice, Sara Labelle
Communication Faculty Articles and Research
Burnout is a psychological state resulting from prolonged psychological or emotional job stress, and is a culmination of three factors: emotional exhaustion, depersonalization, and reduced personal accomplishment. Due to the nature of the “people-work” they must constantly perform, along with a highly stressful and unpredictable work environment, nurses have alarmingly high rates of burnout among members of their profession. Given the importance of research on burnout to understanding the context-specific stressors and challenges of nursing, this review offers a synthesis of research published in the last decade in both nursing and communication journals, with an emphasis on discussing opportunities for …
The Relationships Between Co-Rumination, Social Support, Stress, And Burnout Among Working Adults, Justin P. Boren
The Relationships Between Co-Rumination, Social Support, Stress, And Burnout Among Working Adults, Justin P. Boren
Communication
Workers regularly report high levels of stress and burnout because of their daily interactions at work. Workers also tend to seek social support as a mechanism to reduce stress and burnout. Social support buffers the negative effects of stress on health-related outcomes and is inversely associated with both burnout and perceived stress. However, recent research has revealed that not all social support is beneficial. Co-rumination, or excessive negative problem talk about an issue, has been linked to increasing levels of stress and burnout. Working adults (N = 447) completed a survey exploring the relationships between social support, co-rumination, stress, and …
Co-Rumination Partially Mediates The Relationship Between Social Support And Emotional Exhaustion Among Graduate Students, Justin P. Boren
Co-Rumination Partially Mediates The Relationship Between Social Support And Emotional Exhaustion Among Graduate Students, Justin P. Boren
Communication
Graduate students regularly report high levels of stress and burnout. Many of those same students utilize social support networks, which can act as stress buffers. This study evaluated excessive negative talk about issues (co-rumination) and its effects on that social-support to burnout (emotional exhaustion) relationship and predicted that co-rumination would act as a suppressor variable. Graduate student volunteers (N = 213) reported their levels of social support, co-rumination, and emotional exhaustion. Data indicated that co-rumination did mediate the social support-to-emotional exhaustion relationship on two dimensions. This project purports that, while social support is important, the content of socially-supportive interactions may …
Burning Down The House: Emotional Labor, Burnout And Real Estate Sales Professionals, Laura Cooley Rawlins
Burning Down The House: Emotional Labor, Burnout And Real Estate Sales Professionals, Laura Cooley Rawlins
Masters Theses & Specialist Projects
The purpose of this study was to investigate the influence of emotional labor on instances of burnout by specifically focusing on real estate sales professionals. The Bureau of Labor Statistics (2008) cites the purchase or sale of a home as one of the most substantial and complicated financial events most people ever experience, thereby magnifying the challenges of work and communication in the real estate sales profession and providing a rich framework for understanding the concepts of emotional labor and burnout. A three part questionnaire focused on emotional labor and burnout was distributed to 450 real estate sales professionals in …