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Full-Text Articles in Social and Behavioral Sciences
Toward A Theoretical Framework To Studying Climate Change Policies: Insights From Case Study Of Singapore, Ai Sian Ng, May O. Lwin, Augustine Pang
Toward A Theoretical Framework To Studying Climate Change Policies: Insights From Case Study Of Singapore, Ai Sian Ng, May O. Lwin, Augustine Pang
Research Collection Lee Kong Chian School Of Business
The world decided in December 2015 to take actions to reduce global warming. To contribute toward this goal, this research examines possible policy levers for inclusion in the climate change ratification plan. A case study of the measures taken by the Republic of Singapore, a low-lying 719.2 km2 island without natural resources in Asia, is conducted. Being vulnerable to climate change impact and yet having to balance her people’s needs and economic progress with limited resources, the measures taken by this small country could offer policy insights for small states and states without access to alternative energy sources. This research …
Speaking Out & Speaking Up: Xinjiao Perspectives, Eng Fong Pang, Arnoud De Meyer
Speaking Out & Speaking Up: Xinjiao Perspectives, Eng Fong Pang, Arnoud De Meyer
Research Collection Lee Kong Chian School Of Business
Contents: A Singaporean in Xinjiang by Wong Ee Vin; Sex for Sale and Second Wives by Xue Jiarong; Singapore Families: Mixed Salad or New Rojak? by Darren Lim; Singaporean-Burmese, Burmese-Singaporean or Both? by In Jin Zaw; Foreign Workers: Seen but not Heard by Mohammad Muzhaffar & Rohith Misir; Wheel You Ride? by Khew Pei Xuan; Gaelic Kallang Roar by Kate Whyte; Gaming Virtual Reality, Seriously by Lin Junkang & Low Kai Loon; Cyber Vigilantes: Mobs or Cops? by Timothy Lim & Hermanth Kumar; Online Dating: Waiting for the Stars to Align by Alex Cherucheril & Muhammed Ismail; Tying the Knot, …
Making Sense Of Life @ / & Smu: A Partial Guide For The Clueless, Eng Fong Pang
Making Sense Of Life @ / & Smu: A Partial Guide For The Clueless, Eng Fong Pang
Research Collection Lee Kong Chian School Of Business
This volume provides unexpectedly heartwarming and heartbreaking insights into the interior lives and thoughts of SMU business graduates. It is both a paean to and an indictment of Singapore’s education system and its excessively powerful formative impact on individual lives, family relationships, and Singapore society as a whole. The youthful contributors overwhelmingly accept life aspirations imposed by the expectations of family, society and self, which they themselves recognise are uniform and limiting. Their intensely personal reflections, unleavened by humour, lay bare the contradictory liberating and homogenising effects of an undergraduate business education (not peculiar to SMU or Singapore only), while …
Is Saying “Sorry” Enough? Examining The Effects Of Apology Typologies By Organization On Consumer Responses, May O. Lwin, Augustine Pang, Jun-Qi Loh, Marilyn Hui-Ying Peh, Sarah Ann Rodriguez, Nur Hanisah Binte Zelani
Is Saying “Sorry” Enough? Examining The Effects Of Apology Typologies By Organization On Consumer Responses, May O. Lwin, Augustine Pang, Jun-Qi Loh, Marilyn Hui-Ying Peh, Sarah Ann Rodriguez, Nur Hanisah Binte Zelani
Research Collection Lee Kong Chian School Of Business
Apology has been found to be the most effective strategy in times of crises. However, there is a dearth of research on the kinds of apology used and how primary stakeholders, in particular consumers, received them. This study aims to examine consumer responses to the types of apologies offered post crises against the levels of attribution of responsibility. We also assess the potential mediating role of ethical concerns by developing the Perception-Behavioral Model of Crisis Response. An experiment was conducted to ascertain consumers’ impression of the organization post-apology. The results showed that the attribution of crisis responsibility significantly influences complaining, …
How Crisis Managers Define Ethical Crisis Communication In Singapore: Identifying Organizational Factors That Influence Adoption Of Ethical Stances, Augustine Pang, Yan Jin, Benjamin Meng-Keng Ho
How Crisis Managers Define Ethical Crisis Communication In Singapore: Identifying Organizational Factors That Influence Adoption Of Ethical Stances, Augustine Pang, Yan Jin, Benjamin Meng-Keng Ho
Research Collection Lee Kong Chian School Of Business
This study explores the veracity of the six ethical variables proposed in the contingency theory of strategic conflict management – the role of PR practitioner, the role of top management, nature of the crisis, the activism of stakeholders; government regulation/intervention; diversity to different cultures and exposure external business environments. In-depth interviews with 10 communication professionals in Singapore were conducted. In line with the patriarchal management structure, the top management plays a critical role in determining ethical stances, with practitioners playing important consultative positions. Also, the role of the relevant government almost predisposes the organization toward certain ethical stances. The study …
Inter-Generational Transitions Of Family Businesses Using Private Equity: Lessons For China And Australia From Chinese Family-Owned Enterprises In Singapore, Pi Shen Seet, Christopher Graves, Wee Liang Tan
Inter-Generational Transitions Of Family Businesses Using Private Equity: Lessons For China And Australia From Chinese Family-Owned Enterprises In Singapore, Pi Shen Seet, Christopher Graves, Wee Liang Tan
Research Collection Lee Kong Chian School Of Business
This chapter aims to address some of these research gaps by looking at family-owned SMEs (SMFEs). In particular, it examines the considerations of Chinese SMFES in Singapore when they engage with the private equity (PE) sector as part of the overall capital-raising and harvest strategy.
Can S'Pore Be An Icon For Service Productivity?, Arnoud De Meyer
Can S'Pore Be An Icon For Service Productivity?, Arnoud De Meyer
Research Collection Lee Kong Chian School Of Business
The traditional analysis tools or flexible work design deployed in manufacturing may be insufficient in giving a boost to services. For all practical purposes, there are only two ways to create more value per worker and stimulate growth, we need innovation or become more productive.
Made In Singapore, Plugged Into The World, Arnoud Cyriel Leo De Meyer
Made In Singapore, Plugged Into The World, Arnoud Cyriel Leo De Meyer
Research Collection Lee Kong Chian School Of Business
Manufacturing in Singapore is not an outmoded sector. Instead, it is a job multiplier and can be a source of innovation as well as a vital way to plug the Republic into the global manufacturing network.
Impact Of Technology On Learning And Scholarship, And The New Learning Paradigm, Arnoud Cyriel Leo De Meyer
Impact Of Technology On Learning And Scholarship, And The New Learning Paradigm, Arnoud Cyriel Leo De Meyer
Research Collection Lee Kong Chian School Of Business
Recently I took on the challenge of teaching a course to Undergraduate students at Singapore Management University. It had been more than 20 years since I had taught any Undergraduates, having spent most of my career at Graduate Business Schools. I did it partially because many of my younger colleagues had told me that teaching had changed tremendously. Deep down I may have felt that I was perhaps a little out of touch with what happened inside and, as I would soon discover, outside our classrooms. I was indeed intrigued by the experience. When I entered the classroom for my …
On The Edge Of Disruption, David K. C. Lee
On The Edge Of Disruption, David K. C. Lee
Research Collection Lee Kong Chian School Of Business
The financial system is on the verge of massive disruption. Innovative competitors operating on sleek business models and offering new alternative services are entering at the bottom of the market, where gross margins are low and latent demand is high. As these new entrants scale and progress through higher market segments, they will erode incumbent pricing power.
Incorporating Microblogging (“Tweeting”) In Higher Education: Lessons Learnt In A Knowledge Management Course, Thomas Menkhoff, Yue Wah Chua, Magnus L. Bengtsson, C. Jason Woodard, Benjamin Gan
Incorporating Microblogging (“Tweeting”) In Higher Education: Lessons Learnt In A Knowledge Management Course, Thomas Menkhoff, Yue Wah Chua, Magnus L. Bengtsson, C. Jason Woodard, Benjamin Gan
Research Collection Lee Kong Chian School Of Business
This paper features a competency-enhancing social networking application which provides a solution for the dilemma of non-participating (non-engaged) students in class: ‘pedagogical tweeting’. Twitter’s micro-blogging service enables both instructors and students to send and read messages (tweets) of up to 140 characters, incl. links to blogs, web pages, photos, videos, etc. As Twitter can be accessed from a website, via applications on PC/Mac, iPhone, Android phones, etc., it represents an effective tool to engage students, e.g. by taking up questions during in-class and out-of-class discussions or by providing advice on assignments etc. Students in turn can generate their own learning …
Conclusion, Seshan Ramaswami
Conclusion, Seshan Ramaswami
Research Collection Lee Kong Chian School Of Business
This book has taken us through the fascinating history of the Indian performing arts in Singapore. The development and spectacular growth of the Indian arts in Singapore have mirrored the economic developments in Singapore. From very slow beginnings of the hardworking pioneering artistes, some institutions have grown dramatically and have become landmark cultural institutions, well known to Singaporeans and arts connoisseurs in India, especially the cognoscenti in the cultural capital of Chennai in the South. In the early days prior to independence, both local and new Indian immigrants were starved for opportunities to learn Indian classical music and dance, and …
Outside The 'Big 4': Inception And Growth Of Independent Artistes And Institutions, Seshan Ramaswami
Outside The 'Big 4': Inception And Growth Of Independent Artistes And Institutions, Seshan Ramaswami
Research Collection Lee Kong Chian School Of Business
No abstract provided.
Buying Insurance The D-I-Y Way, Benedict Koh
Buying Insurance The D-I-Y Way, Benedict Koh
Research Collection Lee Kong Chian School Of Business
Singaporeans face two key risks in life: dying too young and living too long. The latter risk, commonly known as longevity risk, has been the key focus of the Central Provident Fund Advisory Panel's recent deliberation and recommendations. By saving the Basic Minimum Sum and purchasing a life annuity, Singaporeans can hedge the risk of outliving their lifetime savings.
Leader Humility In Singapore, Burak Oc, Michael R. Bashshur, Michael A. Daniels, Gary J. Greguras, James M. Diefendorff
Leader Humility In Singapore, Burak Oc, Michael R. Bashshur, Michael A. Daniels, Gary J. Greguras, James M. Diefendorff
Research Collection Lee Kong Chian School Of Business
The theoretical development and empirical testing of the effects of humility in the organizational sciences is surprisingly rare. This is especially pronounced in the study of leadership in Asian contexts. To address this we employ a qualitative approach to examine the conceptualization of leader humility in Singapore and assess whether this conceptualization differs from other emerging conceptualizations of leader humility. In Study 1, using semi-structured interviews of 25 Singaporeans, we identified nine major dimensions of humble leader behaviors and explored our participants' beliefs about culturally-based differences in leader humility. In Study 2 (N = 307), we generalized our findings …
Within & Without: Singapore In The World; The World In Singapore, Eng Fong Pang, Arnoud De Meyer
Within & Without: Singapore In The World; The World In Singapore, Eng Fong Pang, Arnoud De Meyer
Research Collection Lee Kong Chian School Of Business
Contents: We, the Citizens of Singapore by Priscilla Chia, Trenton James Riggs; Birth of a Nation: Ways of Celebrating by Celine Alexandra Fogde, Diana Khanh Nguyen, Paul Antoine Victor, Shu Chong Chen, Teo Yi Heng; Building Cross-cultural Bridges by Vani Shriya, Timoteo Marra, Svenja Nicole Schulte, Seow Guan Wen, Niklas Miro Utrobicic; Faces and Facets of Singapore by Felix Brockerhoff, Elizabeth Fong Lin, Kevin Ng Boon Kiat, Racheal Wong Shu Yi, Tam Zhi Yang; Missing the Forest for the (Super) Trees by Nick Chiam Zhi Wen, Teo Yi Heng; Singapore: The Country Where You Cannot Chew Gum? by Felix Brockerhoff; …
Housing Policies In Singapore: Evaluation Of Recent Proposals And Recommendations For Reform, Sock Yong Phang, David K. C. Lee, Alan Cheong, Kok Fai Phoon, Karol Wee
Housing Policies In Singapore: Evaluation Of Recent Proposals And Recommendations For Reform, Sock Yong Phang, David K. C. Lee, Alan Cheong, Kok Fai Phoon, Karol Wee
Research Collection Lee Kong Chian School Of Business
The Singapore housing market is unusual in its high homeownership rate, the dominance of HDB housing, and the extensive intervention of the government in regulating housing supply and demand in both the HDB and private housing sectors. Recent rapid population increases in a low interest rate and high global liquidity environment has resulted in accelerated house prices increases in Singapore. Earlier this year, the government launched “Our Singapore Conversation” of which discussion on housing policies constitutes one major component. This “conversation” comes in the wake of several consecutive rounds of measures to stabilize housing prices using various instruments. This paper …
Singapore's Financial Market: Challenges And Future Prospects, David K. C. Lee, Kok Fai Phoon
Singapore's Financial Market: Challenges And Future Prospects, David K. C. Lee, Kok Fai Phoon
Research Collection Lee Kong Chian School Of Business
Singapore has successfully developed into one of the leading international financial centers in a short span of less than half a century. The factors of success can be attributed to time, space, and people. Given the complexity and connectivity of today’s markets, there are many challenges in a fast changing environment marked by huge global capital flows and punctuated by crisis after crisis. This chapter will explain the success of Singapore’s financial market and provide the author’s outlook for the island state’s future prospects in the aftermath of the US debt crisis, the Euro crisis, and likely slowdown in emerging …
Adapting To Change: The State Of Singapore Private Enterprise In China, Wilfred How, Caroline Yeoh
Adapting To Change: The State Of Singapore Private Enterprise In China, Wilfred How, Caroline Yeoh
Research Collection Lee Kong Chian School Of Business
One of the most affluent and developed nations in its region, the city-state of Singapore relies largely on tapping global resources for economic growth, to ameliorate its tiny land area and accompanying lack of natural resources. Its current prominence is to a great degree owing to an early recognition of the need for such, and a well-documented stratagem of expanding its foreign direct investments (FDIs) as a means to stimulate economic development (Huff, 1995; Murray and Pereira, 1995) and strengthen the city-state’s ‘external economy’ - one which saw the island progress through a number of distinct phases of overseas investment …
Informal Banking And Early International Entrepreneurs: The Case Of The Chettiars, Jayarani Tan, Wee Liang Tan
Informal Banking And Early International Entrepreneurs: The Case Of The Chettiars, Jayarani Tan, Wee Liang Tan
Research Collection Lee Kong Chian School Of Business
As moneylenders during nineteenth century colonial period the Chettiars were functioned as informal bankers in Asia. They began as communal entrepreneurs in their clan but grew beyond their domestic borders. Despite their smallness and resources, they were able to internationalize. This paper reports a study into their internationalization examining the manner they were able to successfully venture abroad. We found that external factors like the British protectorate and internal factors like their unique socio-cultural institutions and norms and values served as enabling factors for their internationalization. These include a family culture of training the sons for the business, embracing business …
Academic Paper Supports Housing Curbs For Prs, Foreigners, Mindy Tan, David Kuo Chuen Lee
Academic Paper Supports Housing Curbs For Prs, Foreigners, Mindy Tan, David Kuo Chuen Lee
Research Collection Lee Kong Chian School Of Business
No abstract provided.
Derailed: Communicating Singapore’S Mass Transit Crises [Case Study], Pang, A.
Derailed: Communicating Singapore’S Mass Transit Crises [Case Study], Pang, A.
Research Collection Lee Kong Chian School Of Business
The case: In December 2011, one of Singapore’s main mass transit rail lines came to a standstill for several hours on two separate days. While occasional public transport breakdowns are unavoidable, the rail operator came under intense criticism for its poor handling of the incidents, including its failure in crisis communication. Its value: This case can be used to illustrate a number of perspectives and concepts from the literature on crisis and organisational communication. Of particular contemporary interest is what the case shows about how communication technologies, including social media, should and should not be used by organisations.
Political Connection And Firm Value, James S. Ang, David K. Ding, Tiong Yang Thong
Political Connection And Firm Value, James S. Ang, David K. Ding, Tiong Yang Thong
Research Collection Lee Kong Chian School Of Business
We study the effect of political connection (PC) on company value in an environment where low PC is due to better institutions and not confounded by favorable social/cultural factors. We find that in Singapore, the only country that fits this description, PC in general adds little to the value of a company. However, in industries that are subject to more stringent government regulations, PC appears to be somewhat important. Robustness checks show that alternative PC variables give rise to similar results, and the addition of control variables do not drastically change the findings. Politically connected firms have higher managerial ownership …
Improving Housing Status Quo, Sock Yong Phang, David K. C. Lee
Improving Housing Status Quo, Sock Yong Phang, David K. C. Lee
Research Collection Lee Kong Chian School Of Business
On home ownership and upgrading, PM Lee Hsien Loong has reaffirmed the Government's objective to make home ownership more affordable for all first-time buyers, especially low-income earners, through increasing the amounts of targeted housing grant subsidies. He spelt out the desired outcomes of housing affordability policy through his detailed matching of Housing Board flat type with household incomes.
Reit To Deal With Hdb Demand-Supply Challenges, Chor Hao Ong, David Kuo Chuen Lee
Reit To Deal With Hdb Demand-Supply Challenges, Chor Hao Ong, David Kuo Chuen Lee
Research Collection Lee Kong Chian School Of Business
A group of academics from the Singapore Management University (SMU) and a noted property consultant are making the case for a REIT comprising Housing and Development Board (HDB) residential and commercial units.
Global Entrepreneurship Monitor 2012 Singapore Report, Olexander S. Chernyshenko, Marilyn A. Uy, David Gomulya, Francis L. K. Wong, Moon-Ho R. Ho, Yoke Yong Lai, Kim Yan Chan, Olwen Bedford
Global Entrepreneurship Monitor 2012 Singapore Report, Olexander S. Chernyshenko, Marilyn A. Uy, David Gomulya, Francis L. K. Wong, Moon-Ho R. Ho, Yoke Yong Lai, Kim Yan Chan, Olwen Bedford
Research Collection Lee Kong Chian School Of Business
Independent of the stage of economic development, entrepreneurship plays a significant role for the expansion, job creation and overall economic health within a country. As a leading international indicator of entrepreneurial activity around the world, the Global Entrepreneurship Monitor (GEM) provides valuable insight into the state of entrepreneurship within and across developed and developing economies. Knowing the entrepreneurial aspirations of country’s residents is particularly relevant to Singapore’s innovation-driven economy given that the country’s prosperity depends largely on the economic activities of its citizens. We describe the key definitions and terms used in the GEM as well as the stages of …
The State-Enterprise Experience In The Gcc: Whither Singapore Inc.?, Wilfred How, Caroline Yeoh
The State-Enterprise Experience In The Gcc: Whither Singapore Inc.?, Wilfred How, Caroline Yeoh
Research Collection Lee Kong Chian School Of Business
The city-state of Singapore's roadmap for internationalization of local companies into the GCC region has, arguably, made its mark; recently crossing the milestone of 100 local companies that have, to date, found business opportunities in this foreign and exotic land. Actually taking these opportunities, however, has proven more complicated, with cultural differences and highly dynamic local business environments posing unforeseen challenges to Singapore companies – producing a test of adaptability that has returned rather mixed results. Of particular interest are government-linked companies (GLCs), among the largest and the first of Singapore's entrants into the region; perceived as more structurally rigid, …
Engaging Students In Higher Education Through Mobile Learning: Lessons Learnt In A Chinese Entrepreneurship Course, Thomas Menkhoff, Magnus Lars Bengsston
Engaging Students In Higher Education Through Mobile Learning: Lessons Learnt In A Chinese Entrepreneurship Course, Thomas Menkhoff, Magnus Lars Bengsston
Research Collection Lee Kong Chian School Of Business
This evaluative-exploratory case study reports pedagogical experiences with using mobiles phones, wikis, and other mobile learning approaches such as podcasts and walking tours as educational tools in the context of an undergraduate course on Chinese Entrepreneurship and Asian Business Networks taught at a university in Singapore. Conceptualized as mobile learning, the paper argues that information and communication technologies (ICT) devices used by Gen Y students as part of their everyday life such as hand phones in combination with social media platforms such as course wikis and other proven pedagogical methods such as mini lectures, field visits, and walking tours can …
Global Entrepreneurship Monitor 2011 Singapore Report, Olexander S. Chernyshenko, David Gomulya, Wei Ming J. Phan, Yoke Yong Lai, Moon-Ho R. Ho, Marilyn A. Uy, Kim Yan Chan, Olwen Bedford
Global Entrepreneurship Monitor 2011 Singapore Report, Olexander S. Chernyshenko, David Gomulya, Wei Ming J. Phan, Yoke Yong Lai, Moon-Ho R. Ho, Marilyn A. Uy, Kim Yan Chan, Olwen Bedford
Research Collection Lee Kong Chian School Of Business
Independent of the stage of economic development, entrepreneurship plays a significant role for the expansion, job creation and overall economic health within a country. As a leading international indicator of entrepreneurial activity around the world, the Global Entrepreneurship Monitor (GEM) provides valuable insight into the state of entrepreneurship within and across developed and developing economies. Knowing the entrepreneurial aspirations of country’s residents is particularly relevant in Singapore’s innovation-driven economy given that the country’s prosperity depends largely on the economic activities of its citizens. We describe the key definitions and terms used in the GEM as well as the stages of …
Internationalization Into The Gcc: Singapore In Retrospect, Caroline Yeoh, Wilfred Pow Ngee How, Hong Hao Chong
Internationalization Into The Gcc: Singapore In Retrospect, Caroline Yeoh, Wilfred Pow Ngee How, Hong Hao Chong
Research Collection Lee Kong Chian School Of Business
As internationalization becomes, increasingly, the chosen method of (ironically) competing for competitiveness among firms, new and rich frontiers for business come into ever-expanding demand. Among the foremost of these frontiers, the countries of the GCC represent both fertile ground and uncharted waters for internationalizing firms, with cultures as rich as their markets and sometimes byzantine yet fascinating socio-political forces presenting a plethora of challenges to erstwhile investing firms. As a culmination of our research into this region over past years, then, we examine in this paper, as a case study of sorts, the experiences of Singapore firms in the various …