Social and Behavioral Sciences Commons^™

Law Of Thrive: Creating Sustainable Diverse & Inclusive Communities: Human Utility Business: Creating Sustainable Communities That Thrive, Robin Roberts

Robin A. Roberts

Analysis Of Low-Cost Carriers In The Post-Soviet States, Tamilla Curtis, Dawna Rhoades

Dr. Tamilla Curtis

The research paper provides an overview of low-cost carrier (LCC) development in the post- Soviet states with the analysis of the largest aviation market in Russia. The LCC model seeks to achieve a competitive advantage through the reduction of operating costs below the traditional airline model. Since the post-Soviet states are emerging economies, airlines face a high level of uncertainty and experience a number of unique problems. While the global community enjoys the benefits offered by LCCs, the question remains why this model has not been successful in the 15 newly formed countries, with the exception of the Hungarian low-cost …

Ancillary Revenue And Price Fairness: An Exploratory Study Pre & Post Flight, Blaise P. Waguespack, Tamilla Curtis

Dr. Tamilla Curtis

The growing impact of Ancillary Revenue on consumer choice and shopping behavior continues to be a highly debated issue. In the US, the Department of Transportation (DOT) has stepped into the debate and is investigating the possibility of new rules on how airlines must report and display such ancillary offerings. While the DOT collects data, reports on the amount of ancillary revenue earned by the airlines continue to rise. Examining past research on price fairness from the marketing literature and the impact of revenue management on price fairness from the aviation literature, this article joins new research appearing on the …

Occupations, Organizations, And Boundaryless Careers, Pamela S. Tolbert

Pamela S Tolbert

[Excerpt] The central premise of this chapter is that, as organizations become less important in defining career pathways and boundaries, occupations will become increasingly more important. While occupational demarcations have always had a significant, albeit often unacknowledged, impact on individual career patterns, the significance of such demarcations for careers is likely to be heightened by current trends in employment relationships. In this chapter, then, I review the sociological literature on occupational labor markets and on the structure of professional occupations, in an effort to shed light on a number of issues associated with occupationally based careers. Of specific concern are …

On Organizations And Oligarchies: Michels In The Twenty-First Century, Pamela S. Tolbert, Shon R. Hiatt

Pamela S Tolbert

[Excerpt] A central problem for those interested in studying and explaining the actions of organizations is how to conceptualize these social phenomena. In particular, because organizations are constituted by individuals, each of whom may seek to achieve his or her interests through the organization, questions of how decisions are made in organizations and whose preferences drive those decisions are critical to explaining organizational actions. Although early organizational scholars spent much time wrestling with these questions (e.g. Barnard 1938; Simon 1947; Parsons 1956; March and Simon 1958), more recent work in organizational studies has tended to elide them, adopting an implicit …

Linking Ethical Leadership To Employee Performance: The Roles Of Leader-Member Exchange, Self-Efficacy, And Organizational Identification, Fred O. Walumbwa, David M. Mayer, Peng Wang, Hui Wang, Kristina Workman, Amanda L. Christensen

Kristina Workman

This research investigated the link between ethical leadership and performance using data from the People’s Republic of China. Consistent with social exchange, social learning, and social identity theories, we examined leader–member exchange (LMX), self-efficacy, and organizational identification as mediators of the ethical leadership to performance relationship. Results from 72 supervisors and 201 immediate direct reports revealed that ethical leadership was positively and significantly related to employee performance as rated by their immediate supervisors and that this relationship was fully mediated by LMX, self-efficacy, and organizational identification, controlling for procedural fairness. We discuss implications of our findings for theory and practice.

Leader Mistreatment, Employee Hostility, And Deviant Behaviors: Integrating Self-Uncertainty And Thwarted Needs Perspectives On Deviance, David M. Mayer, Stefan Thau, Kristina Workman, Marius Van Dijke, David De Cremer

Kristina Workman

Integrating self-uncertainty management and thwarted needs perspectives on leader mistreatment and workplace deviance, we examine when and why leader mistreatment is associated with workplace deviance. We propose that competence uncertainty strengthens the relationship between leader mistreatment and workplace deviance and that hostility mediates this interactive effect. Four field studies and one experiment support the hypotheses. The first two studies provide evidence for the predicted interaction between leader mistreatment and competence uncertainty, and the next three studies demonstrate that hostility mediates this interactive effect. We discuss an extended social exchange explanation of workplace deviance and highlight the psychological interplay between motives, …

Commentary On ‘Why Compassion Counts!’: Compassion As A Generative Force, Jane E. Dutton, Kristina Workman

Kristina Workman

[Excerpt] Twelve years ago, Peter Frost called upon us to consider why compassion counts. More than a decade later, we can see, feel, and understand why compassion counts both in the field of organizational studies and in our lives as scholars. As he was so many times during his career, Peter was prophetic in identifying and animating a core idea that is central to our field and to our lives. We approach this essay with three goals in mind, all focused on elaborating how compassion is a generative force. By generative, we mean that compassion as an idea opens up …

Case Study: Sexism In Advertising And Airlines, Tamilla Curtis, Anke Arnaud Ph.D., Blaise Waguespack

Dr. Tamilla Curtis

This case study outlines an ethical dilemma faced by a young female student who is planning to buy airline tickets. Her purchase decision is influenced by cost and advertising strategies. The case discusses advertising ethics, ethical moral philosophies, including teleology and deontology, and sexist advertising with examples from the airline industry. This case will be beneficial for marketing students to discuss the topic of advertising ethics, and for business students to discuss the topic of organizational ethics. Students enrolling in aviation related classes will also benefit from this case. The teaching notes for instructors are available upon request.

Quick Recap Of This Week's Biggest Customer Services News That Rocked Uk, Lissa Coffey

LissaCoffey

Effect Of Retiring Custom Web Applications On Business And Information Technology Alignment, Shubhashree Thekahally

Shubhashree Thekahally 7340504

Web applications provide the information technology (IT) implementation of business and align IT with business. Retirement of IT applications should ensure stability of business and IT alignment. The current study investigated the alignment gaps created between business and IT resulting from retiring IT software applications. The purpose of this study was to identify IT integration points with business and provide a process-based solution that sustained IT alignment with business after retiring IT applications. The theoretical framework strategic alignment model aided in identifying 3 IT domains as the IT integration points with business: enterprise architecture, configuration management database, and service-level agreement. …

Take Two Tablets And Do Not Call For Judicial Review Until Our Heads Clear: The Supreme Court Prepares To Demolish The 'Wall Of Separation' Between Church And State, Terence Lau, William Wines

Terence Lau

In this article, we examine the issues that bring First Amendment jurisprudence to the grant of certiorari in Pleasant Grove v. Summum, scheduled for oral argument in the Supreme Court of the United States in November. We examine the historical basis for America’s religious heritage, the historical judicial treatment of the religious clauses, and the erosion of the wall of separation between church and state. We examine the Ten Commandments, finding inherent discrimination present in modern-day attempts to advance a particular version of the Ten Commandments as secular. By drawing upon Rousseau’s civic religion, we suggest alternative routes for the …

Attitudes Toward And Behavioral Intentions To Adopt Mobile Marketing: Comparisons Of Gen Y In The United States, France And China, Rebecca Wells, Catherine E. Kleshinski, Terence Lau

Terence Lau

The rapid global diffusion of mobile marketing makes it increasingly important to understand cross-­‐cultural consumer attitudes and behavioral intentions toward mobile marketing as a promotional channel. By building on the previously published research of Altuna and Konuk (2009), this work investigates the attitudes and behavioral intentions toward mobile marketing of Generation Y consumers in the United States, France, and China. Based on this analysis, Chinese Gen Y have the most positive attitude toward mobile marketing, and their overall attitude is significantly more positive than the attitudes of French and American Gen Y groups. While American Gen Y's behavioral intentions are …

Attitude–Behavior Consistency In Tax Compliance: A Cross-National Comparison, Alice Guerra, Brooke Harrington

Brooke Harrington

Compassion At Work, Jane E. Dutton, Kristina Workman, Ashley E. Hardin

Kristina Workman

Compassion is an interpersonal process involving the noticing, feeling, sensemaking, and acting that alleviates the suffering of another person. This process has recently received substantial attention by organizational researchers and practitioners alike. This article reviews what researchers currently know about compassion as it unfolds in dyadic interactions in work organizations. We begin by reviewing what we know about the benefits of compassion for the person who is suffering, for the provider of compassion, and for third parties who witness or hear about compassion at work. The heart of the article focuses on what research tells us about embedding compassion in …

Reversing Ethiopia's Intellectual Capital Flight, Asayehgn Desta

Asayehgn Desta

Recently, the Ethiopian Government drafted a five year plan (2010 to 2015) to achieve the country’s economic growth. When Ethiopia’s Growth and Transformation plan was analyzed in light of the new growth theory and traced historically in terms of the push and pull factors that contributed to the flight of skilled Ethiopians to more advanced countries, it was found that over the years Ethiopia has funded the education of its nationals only to see them contributing to the growth of developed countries. Being stripped of skilled human capital, leaving it ill prepared to face globalization and survive in the new …

Mechanisms And Policies Of Global Technology Transfer For Clean-Energy, Kyle S. Herman

Dr. Kyle S. Herman

How (Not) To Sell A Military Memoir In Britain, Esmeralda Kleinreesink, Neil Jenkings, Rachel Woodward

Esmeralda Kleinreesink

The Informal Sector As A Path To Expanding Opportunities, Colin C. Williams

Colin C Williams

Experimentation And Decentralization In China’S Labor Relations, Eli D. Friedman, Sarosh Kuruvilla

Sarosh Kuruvilla

In this introduction to the special issue ‘Changing work, labour and employment relations in China’, we argue that China is taking an experimental and decentralized approach to the development of new labor relations frameworks. Particular political constraints in China prevent interest aggregation among workers, as the central state sees this as posing a risk to social stability. Firms and local governments have been given a degree of space to experiment with different arrangements, as long as the categorical ban on independent unions is not violated. The consequence has been an increasingly differentiated labor relations landscape, with significant variation by region …

Grassroots Strategic Planning: Involving Library Staff From The Beginning, Anne Marie Casey

Anne Marie Casey

Strategic planning is often considered a managerial tool. The management of an organization surveys the environment and develops a plan that they introduce to the organization as a whole. Most modern organizations seek employee involvement in the planning process and feedback to some degree with varied results. But for one academic library, employee involvement in the development and execution of the strategic plans has been a vital part of the processes. The Hunt Library at Embry-Riddle Aeronautical University has been developing strategic plans for several years with active input from the librarians and staff. This case study chronicles the different …

Strategic Priorities: A Roadmap Through Change For Library Leaders, Anne M. Casey

Anne Marie Casey

Twenty-first century academic libraries need to adapt on a regular basis because external forces such as increased pressures from the institution and accreditation organizations, emerging technologies, or budget reductions create new conditions. In a twenty-year period ending in 2008, academic library spending shifted substantially from physical to electronic resources and from staff and student salary lines to professionals, signaling profound changes in the way libraries do business. “Then just as academic … libraries were settling into these new behaviors, the worst recession in seventy-five years occurred, forcing many … to concern themselves with survival and making difficult decisions based on …

Public-Public And Public Private Partnerships In Transportation, Janet K. Tinoco

Janet K. Tinoco

Graduate students at Embry-Riddle Aeronautical University (ERAU), Daytona Beach, FL partook in a research effort for the National Aeronautics and Space Administration (NASA) Kennedy Space Center (KSC), examining partnerships in real property. The students researched relevant public-private partnerships (PPPs) and public-public partnerships PuPs in space, air, rail/road, sea, and utilities -- nationally and globally.

Uk Communications Provider Consumer Switching Experience Report 2015, Lissa Coffey

LissaCoffey

Caveat Emptor: Lessons From Volkswagen's Lemon Purchase, Terence Lau

Terence Lau

This article traces Volkswagen's mis-steps in the botched acquisition of Rolls Royce, and solutions are offered for counsel engaged in international transactions with the hope that the practitioner with little experience in the area can avoid similarly embarrassing and costly errors. The article also offers recommendations on how to draft contract clauses for international licensing use, and provides a brief overview of export control regimes counsel should be aware of when engaging in international transactions.

From Governance To Political Economy: Insights From A Study Of Relations Between Corporations And Workers, Harry W. Arthurs, Claire Mumme

Harry Arthurs

This study explores four postwar attempts to re-imagine the role of workers within the corporation and especially their relation to the processes of corporate governance. Employees have been variously conceptualized as "citizens at work," whose rights of association, speech, assembly, and due process can be secured through collective bargaining; as "stakeholders," whose interests are entitled to consideration analogous to those of corporate shareholders; as "human capital," worth preserving and enhancing through enlightened employment policies and practices; and as "investors"-actual holders of corporate equity through pension funds and other vehicles. Despite the descriptive power and normative appeal of these approaches, each …

Books Are Dead: Long Live Books!, Douglas Pepper, Giuseppina D'Agostino

Giuseppina D'Agostino

Douglas Pepper, VP at Random House Canada and Publisher at Signal/McClelland & Stewart, speaks about the publishing industry and the future of books and reading.

Two Paths To The High Road: The Dynamics Of Coalition Building In Seattle And Buffalo, Ian Greer, Barbara Byrd, Lou Jean Fleron

Ian Greer

[Excerpt] Labor-community coalitions are not a new concept. Unions approach such coalitions now, as in the past, as one way to enhance their bargaining power with an employer. Such coalitions are temporary and often issue-based. In recent years, however, some local labor movements have begun to look at coalitions in a broader way – as a means of improving their public image and building power in the political arena. This broad-based approach requires the development of coalitions for the longer run, not just for temporary expediency. This paper develops the notion of a high road social infrastructure as a way …

Beyond National “Varieties”: Public-Service Contracting In Comparative Perspective, Ian Greer, Ian Greenwood, Mark Stuart

Ian Greer

[Excerpt] In this chapter, we will explore how work in contracted-out public services, including that in the voluntary sector, maps onto the broader international political economy of work. Comparative scholars often write about society correcting the excesses of the market, and it is hard to imagine a more relevant phenomenon to this than the voluntary sector. Yet this sector is itself subject to market forces, ironically perhaps, due to its ever-closer relationship with the state. Our study of employment in welfare-to-work services in the UK and Germany, whose findings are summarised below, shows how this relationship works and what its …

When Does Marketisation Lead To Privatisation? Profit-Making In English Health Services After The 2012 Health And Social Care Act, Nick Krachler, Ian Greer

Ian Greer

Governments world-wide have attempted to use market mechanisms and privatisation to increase the quality and/or reduce the cost of healthcare. England’s Health and Social Care Act 2012 is an attempt to promote privatisation through marketisation in the National Health Service (NHS). While the health policy literature tends to assume that privatisation follows from private-sector entry points, we argue that this is more likely if firms expect to make a profit. This paper examines the link between privatisation and marketisation in England drawing on 32 semi-structured interviews with private-sector and public-sector respondents, campaigners, and other experts conducted 6-10 months after the …