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Social and Behavioral Sciences Commons

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Business

Purdue University

Open Access Theses

Facebook

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Full-Text Articles in Social and Behavioral Sciences

Facebook And User Experience: Evaluating Brand Equity Of Purdue University Residences, Jackelyn Perkins Dec 2016

Facebook And User Experience: Evaluating Brand Equity Of Purdue University Residences, Jackelyn Perkins

Open Access Theses

This study investigated how brand equity was perceived on the Purdue University Residences’ Facebook page by applying a user experience method. From a review of previous literature, Website Experience Analysis was identified and performed to evaluate brand equity. This study addressed and explored various themes throughout the data. The results showed how page content and user interactions within a Facebook page influence participants’ perceptions of brand equity.