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Social and Behavioral Sciences Commons™
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Articles 1 - 11 of 11
Full-Text Articles in Social and Behavioral Sciences
Handmade With Love, Anna Lim
Handmade With Love, Anna Lim
Research Collection Institute of Service Excellence
Anna Lim of The Soup Spoon discusses the importance of investing in staff engagement and keeping true to your brand DNA.
Getting Personal, Ching Yann Ho
Getting Personal, Ching Yann Ho
Research Collection Institute of Service Excellence
Ho Ching Yann of Triceratops shares how being candid and sincere with customers sets her apart from the competition.
Selling Service In Retail, Sharon Wong
Selling Service In Retail, Sharon Wong
Research Collection Institute of Service Excellence
Sharon Wong of Motherswork speaks about expanding to China and building brand loyalty with customers and staff.
Dressing The Future, Christopher Halim, Raena Lim
Dressing The Future, Christopher Halim, Raena Lim
Research Collection Institute of Service Excellence
Christopher Halim and Raena Lim of Style Theory review the importance of appropriate automation and necessary systems in growing a young company.
Paying It Forward, Joshua Sim
Paying It Forward, Joshua Sim
Research Collection Institute of Service Excellence
Joshua Sim, founder of The Beautiful Moment Photography, defines service excellence in a surprisingly relatable way — through emotional intelligence.
Creating Meaning In Work, Eunyce Yap, Joanna Lam
Creating Meaning In Work, Eunyce Yap, Joanna Lam
Research Collection Institute of Service Excellence
Eunyce Yap and Joanna Lam, Founders of fashion label, Love & Bravery, tell us why there should always be more to business than just the bottom line.
It Takes Two, Faye Sit, Ernest Ting
It Takes Two, Faye Sit, Ernest Ting
Research Collection Institute of Service Excellence
Faye Sit and Ernest Ting of Hook Coffee contemplate Singapore’s service standards and if the Singapore market is ready for better service.
The Future Of Local Food, Eng Su Lee
The Future Of Local Food, Eng Su Lee
Research Collection Institute of Service Excellence
Restaurateurs Lee Eng Su and Lee Chan Wai share their views on Singapore’s hawker food culture and how they want to change Singapore’s food industry.
Serendipitous Stylings, Yi Lian Ng
Serendipitous Stylings, Yi Lian Ng
Research Collection Institute of Service Excellence
Multihyphenate Yi Lian Ng reflects on her seemingly radical career change and life as a florist, freelance writer and stylist, and accidental entrepreneur
How To Design For Your Customers, Selma Bamadhaj, Nur Rulhuda
How To Design For Your Customers, Selma Bamadhaj, Nur Rulhuda
Research Collection Institute of Service Excellence
Selma Bamadhaj and Nur Rulhuda of Lully Selb school us in the importance of personalised service and turning customers into friends.
Growing Together, Shannon Ong, Mike Foo
Growing Together, Shannon Ong, Mike Foo
Research Collection Institute of Service Excellence
Shannon Ong and Mike Foo of Woods in the Books discuss the significance of diverse stories and the importance of growing with your customers.