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Social and Behavioral Sciences Commons

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Articles 1 - 15 of 15

Full-Text Articles in Social and Behavioral Sciences

Don't Try To Be A Superman, N. Edwin Widjornako Mar 2023

Don't Try To Be A Superman, N. Edwin Widjornako

Asian Management Insights

N. Edwin Widjonarko, co-founder and Director of Technology of Xurya, speaks about his entrepreneurial journey in Indonesia’s solar power generation space.


Getting On The E-Commerce Carousell, Singapore Management University May 2020

Getting On The E-Commerce Carousell, Singapore Management University

Perspectives@SMU

Carousell has achieved impressive user numbers. Can the online marketplace now convert that into profitability?


Handmade With Love, Anna Lim Oct 2019

Handmade With Love, Anna Lim

Research Collection Institute of Service Excellence

Anna Lim of The Soup Spoon discusses the importance of investing in staff engagement and keeping true to your brand DNA.


Getting Personal, Ching Yann Ho Oct 2019

Getting Personal, Ching Yann Ho

Research Collection Institute of Service Excellence

Ho Ching Yann of Triceratops shares how being candid and sincere with customers sets her apart from the competition.


Selling Service In Retail, Sharon Wong Jun 2018

Selling Service In Retail, Sharon Wong

Research Collection Institute of Service Excellence

Sharon Wong of Motherswork speaks about expanding to China and building brand loyalty with customers and staff.


Dressing The Future, Christopher Halim, Raena Lim Jun 2018

Dressing The Future, Christopher Halim, Raena Lim

Research Collection Institute of Service Excellence

Christopher Halim and Raena Lim of Style Theory review the importance of appropriate automation and necessary systems in growing a young company.


Paying It Forward, Joshua Sim Nov 2017

Paying It Forward, Joshua Sim

Research Collection Institute of Service Excellence

Joshua Sim, founder of The Beautiful Moment Photography, defines service excellence in a surprisingly relatable way — through emotional intelligence.


Creating Meaning In Work, Eunyce Yap, Joanna Lam Nov 2017

Creating Meaning In Work, Eunyce Yap, Joanna Lam

Research Collection Institute of Service Excellence

Eunyce Yap and Joanna Lam, Founders of fashion label, Love & Bravery, tell us why there should always be more to business than just the bottom line.


It Takes Two, Faye Sit, Ernest Ting Nov 2017

It Takes Two, Faye Sit, Ernest Ting

Research Collection Institute of Service Excellence

Faye Sit and Ernest Ting of Hook Coffee contemplate Singapore’s service standards and if the Singapore market is ready for better service.


The Future Of Local Food, Eng Su Lee Nov 2017

The Future Of Local Food, Eng Su Lee

Research Collection Institute of Service Excellence

Restaurateurs Lee Eng Su and Lee Chan Wai share their views on Singapore’s hawker food culture and how they want to change Singapore’s food industry.


Serendipitous Stylings, Yi Lian Ng Nov 2017

Serendipitous Stylings, Yi Lian Ng

Research Collection Institute of Service Excellence

Multihyphenate Yi Lian Ng reflects on her seemingly radical career change and life as a florist, freelance writer and stylist, and accidental entrepreneur


How To Design For Your Customers, Selma Bamadhaj, Nur Rulhuda Nov 2017

How To Design For Your Customers, Selma Bamadhaj, Nur Rulhuda

Research Collection Institute of Service Excellence

Selma Bamadhaj and Nur Rulhuda of Lully Selb school us in the importance of personalised service and turning customers into friends.


Growing Together, Shannon Ong, Mike Foo Nov 2017

Growing Together, Shannon Ong, Mike Foo

Research Collection Institute of Service Excellence

Shannon Ong and Mike Foo of Woods in the Books discuss the significance of diverse stories and the importance of growing with your customers.


Social Capital, Informal Governance, And Post-Ipo Firm Performance: A Study Of Chinese Entrepreneurial Firms, Jerry X. Cao, Yuan Ding, Hua Zhang Apr 2016

Social Capital, Informal Governance, And Post-Ipo Firm Performance: A Study Of Chinese Entrepreneurial Firms, Jerry X. Cao, Yuan Ding, Hua Zhang

Research Collection Lee Kong Chian School Of Business

Social capital can serve as informal governance in weak investor-protection regimes. Using hand-collected data on entrepreneurs' political connections and firm ownership, we construct several original measures of social capital and examine their effect on the performance of entrepreneurial firms in China after their initial public offerings. Political connections or a high percentage of external investors tend to enhance firm performance, but intragroup related-party transactions commonly lead to performance decline. These forms of social capital have a strong influence on the performance of Chinese firms, whereas formal governance variables such as board size or board independence have little effect. Although social …


Social Capital, Informal Governance, And Post-Ipo Firm Performance: A Study Of Chinese Entrepreneurial Firms, Jerry X. Cao, Yuan Ding, Hua Zhang Apr 2013

Social Capital, Informal Governance, And Post-Ipo Firm Performance: A Study Of Chinese Entrepreneurial Firms, Jerry X. Cao, Yuan Ding, Hua Zhang

Research Collection Lee Kong Chian School Of Business

This paper explores the links between entrepreneurs' social capital and post-IPO firm performance in China's unique capital market and regulatory setting. Using hand-collected data on entrepreneurs' political connections and firm financial information, we construct original measures for various types of social capital and examine their roles in determining the accounting and financial performance of entrepreneurial firms after an IPO. On one hand, firm accounting performance is enhanced by entrepreneurs' bridging social capital, such as political connections or a willingness to share power with external investors. On the other hand, bonding social capital such as intra-group related party transactions causes performance …