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Full-Text Articles in Statistics and Probability

Customer Age As A Predictor Of Contact Volume, Tollan Renner Apr 2013

Customer Age As A Predictor Of Contact Volume, Tollan Renner

Honors Theses and Capstones

A two stage modeling approach for modeling customer age as a predictor of contact volume was conducted using a real-world data set of approximately 2,000,000 contacts from a company call center. Two models were constructed in the first stage, one a straightforward regression and the other a series of regressions. One was selected as better performing and scaled up to predict calls received from calls answered. The second stage of the modeling included a day of the week covariate and performed the best of the models created. This model uses age bins as model effects, of which the youngest age …


Undergraduate And Graduate Teaching Assistants' Perceptions Of Their Responsibilities - Factors That Help Or Hinder, Alena Moon, Hyunyi Jung, Farshid Marbouti, Kelsey Joy Rodgers, Heidi A. Diefes-Dux Jan 2013

Undergraduate And Graduate Teaching Assistants' Perceptions Of Their Responsibilities - Factors That Help Or Hinder, Alena Moon, Hyunyi Jung, Farshid Marbouti, Kelsey Joy Rodgers, Heidi A. Diefes-Dux

Mathematics, Statistics and Computer Science Faculty Research and Publications

Effective teaching assistants (TAs) are crucial for effective student learning. This is especially true in science, technology, engineering, and mathematics (STEM) programs, where TAs are enabling large programs to transition to more student-centered learning environments. To ensure that TAs are able to support these types of learning environments, their perspectives of training, their abilities, and other work related aspects must be understood. In this paper a survey that was created based on interviews conducted with eight TAs is discussed. The survey has four primary categories of content that are critical for understanding TAs' perspectives: (1) background, (2) motivation, (3) training, …


Numerical Solutions To The Gross-Pitaevskii Equation For Bose-Einstein Condensates, Luigi Galati Jan 2013

Numerical Solutions To The Gross-Pitaevskii Equation For Bose-Einstein Condensates, Luigi Galati

Electronic Theses and Dissertations

In this thesis we compare various potential operators for the two-dimensional (2D) Gross-Pitaevskii equation (GPE) for Bose-Einstein condensates. Both the 2D and the 1D models are scaled to get a three parameter model. Smoothness of initial conditions is considered and choice of method (Split-Step Fourier method with Strang Splitting) is justied. Numerical simulations provide graphical evidence of properties of both focusing and nonfocusing cases.