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Full-Text Articles in Computer Sciences
Facilitating Heuristic Evaluation For Novice Evaluators, Anas Abulfaraj
Facilitating Heuristic Evaluation For Novice Evaluators, Anas Abulfaraj
College of Computing and Digital Media Dissertations
Heuristic evaluation (HE) is one of the most widely used usability evaluation methods. The reason for its popularity is that it is a discount method, meaning that it does not require substantial time or resources, and it is simple, as evaluators can evaluate a system guided by a set of usability heuristics. Despite its simplicity, a major problem with HE is that there is a significant gap in the quality of results produced by expert and novice evaluators. This gap has made some scholars question the usefulness of the method as they claim that the evaluation results are a product …
Examining Dimensions Of Patient Satisfaction With Telemedicine, Robert Garcia
Examining Dimensions Of Patient Satisfaction With Telemedicine, Robert Garcia
College of Computing and Digital Media Dissertations
During the outbreak of the novel coronavirus (COVID-19) medical institutions and practitioners have drastically increased their adoption of telemedicine. The proliferation of telemedicine systems has sparked renewed interest among IS researchers in evaluating its usage. One of the main indicators used to measure the success of telemedicine services is patient satisfaction. Yet several problems exist with current methods used to evaluate telemedicine satisfaction. Patient satisfaction with telemedicine is frequently evaluated using either single question items or handmade instruments that are seldom assessed for validity. While telemedicine satisfaction is typically evaluated through single measures, satisfaction is considered a complex and multidimensional …