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Management Information Systems

2017

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Articles 1 - 30 of 46

Full-Text Articles in Computer Sciences

From The Editors, Herbert J. Mattord, Michael E. Whitman, Carole L. Hollingsworth Dec 2017

From The Editors, Herbert J. Mattord, Michael E. Whitman, Carole L. Hollingsworth

Journal of Cybersecurity Education, Research and Practice

No abstract provided.


A Developmental Study On Assessing The Cybersecurity Competency Of Organizational Information System Users, Richard K. Nilsen, Yair Levy, Steven R. Terrell Ph.D., Dawn Beyer Dec 2017

A Developmental Study On Assessing The Cybersecurity Competency Of Organizational Information System Users, Richard K. Nilsen, Yair Levy, Steven R. Terrell Ph.D., Dawn Beyer

Journal of Cybersecurity Education, Research and Practice

Organizational information system users (OISUs) that are open to cyber threats vectors are contributing to major financial and information losses for individuals, businesses, and governments. Moreover, technical cybersecurity controls may be rendered useless due to a lack of cybersecurity competency of OISUs. The main goal of this research study was to propose and validate, using subject matter experts (SMEs), a reliable hands-on assessment prototype tool for measuring the knowledge, skills, and abilities (KSAs) that comprise the cybersecurity competency of an OISU. Primarily using the Delphi methodology, this study implemented four phases of data collection using cybersecurity SMEs for proposing and …


Social Media Risk Perceptions Of Human Resource Professionals: Issues Undergraduate Students Should Consider, Julio C. Rivera, Jack Howard, Samuel Goh, James L. Worrell, Paul Di Gangi Dec 2017

Social Media Risk Perceptions Of Human Resource Professionals: Issues Undergraduate Students Should Consider, Julio C. Rivera, Jack Howard, Samuel Goh, James L. Worrell, Paul Di Gangi

Journal of Cybersecurity Education, Research and Practice

This study contrasts the social media risk perceptions of undergraduate students, versus those of certified Human Resource professionals. Social media is widely used by most segments of the population, and particularly among the age group that includes most undergraduate students. Organizations hiring employees are increasingly examining job applicant's social media postings as part of the applicant screening process. In this study we examine how these groups differ in their perceptions of the risks inherent in using social media, and what these differences may mean for students seeking employment. Recommendations are made for raising undergraduate student awareness of these risks.


Synergistic Security: A Work System Case Study Of The Target Breach, Martha Nanette Harrell Dec 2017

Synergistic Security: A Work System Case Study Of The Target Breach, Martha Nanette Harrell

Journal of Cybersecurity Education, Research and Practice

Recent publicized security breaches can be used to evaluate information security programs. The processes and procedures that allowed the event to occur can be examined in a case study and then be used to find methods for future mitigation of risk. The Target security breach is used in this study to examine the organization’s information security program using a macro-ergonomic model. This research posits that an information security program should consider the work system design, based in macro-ergonomics, to help mitigate information security risk to the organization and ensure an efficient and effective information security program. Based on a seminal …


A Toolkit Approach To Information Security Awareness And Education, Peter Korovessis, Steven Furnell, Maria Papadaki, Paul Haskell-Dowland Dec 2017

A Toolkit Approach To Information Security Awareness And Education, Peter Korovessis, Steven Furnell, Maria Papadaki, Paul Haskell-Dowland

Journal of Cybersecurity Education, Research and Practice

In today’s business environment where all operations are enabled by technology, information security has become an established discipline as more and more businesses realize its value. The human component has been recognized to have an important role in information security since the only way to reduce security risks is through making employees more information security aware. Towards this goal the research will appreciate the importance of information security awareness by illustrating the need for more effective user training. Further to that it proposes and develops an information security toolkit as a prototype awareness raising initiative. Apart from the elements of …


Canines For Disabled Kids, Erin Jerrett, Margarita Mnatsakanyan, Colleen Reynolds, Yin Wang Dec 2017

Canines For Disabled Kids, Erin Jerrett, Margarita Mnatsakanyan, Colleen Reynolds, Yin Wang

School of Professional Studies

Canines for Disabled Kids have been working on behalf of children and their families to educate communities and promote service dog partnerships for almost twenty years. Their advocacy with local legislatures, business owners, and community leaders highlighted the difficulties encountered when differentiating service dogs from emotional support/comfort dogs. Service dogs are entitled to access by the Americans with Disabilities Act (ADA), while emotional support/comfort dogs are not protected under the federal statute or to the same rights. Canines for Disabled Kids proposed a study to obtain a current count of licensed service dogs in the Commonwealth and investigate the feasibility …


Process Models Discovery And Traces Classification: A Fuzzy-Bpmn Mining Approach., Kingsley Okoye Dr, Usman Naeem Dr, Syed Islam Dr, Abdel-Rahman H. Tawil Dr, Elyes Lamine Dr Dec 2017

Process Models Discovery And Traces Classification: A Fuzzy-Bpmn Mining Approach., Kingsley Okoye Dr, Usman Naeem Dr, Syed Islam Dr, Abdel-Rahman H. Tawil Dr, Elyes Lamine Dr

Journal of International Technology and Information Management

The discovery of useful or worthwhile process models must be performed with due regards to the transformation that needs to be achieved. The blend of the data representations (i.e data mining) and process modelling methods, often allied to the field of Process Mining (PM), has proven to be effective in the process analysis of the event logs readily available in many organisations information systems. Moreover, the Process Discovery has been lately seen as the most important and most visible intellectual challenge related to the process mining. The method involves automatic construction of process models from event logs about any domain …


Towards A Development Of A Social Engineering Exposure Index (Sexi) Using Publicly Available Personal Information, W. Shawn Wilkerson, Yair Levy, James Richard Kiper, Martha Snyder Oct 2017

Towards A Development Of A Social Engineering Exposure Index (Sexi) Using Publicly Available Personal Information, W. Shawn Wilkerson, Yair Levy, James Richard Kiper, Martha Snyder

KSU Proceedings on Cybersecurity Education, Research and Practice

Millions of people willingly expose their lives via Internet technologies every day, and even those who stay off the Internet find themselves exposed through data breaches. Trillions of private information records flow through the Internet. Marketers gather personal preferences to coerce shopping behavior, while providers gather personal information to provide enhanced services. Few users have considered where their information is going or who has access to it. Even fewer are aware of how decisions made in their own lives expose significant pieces of information, which can be used to harm the very organizations they are affiliated with by cyber attackers. …


A Comparison Of Personal Social Media Risk Perceptions Between Undergraduate Students And Human Resource Professionals, Julio C. Rivera, Jack Howard, Samuel Goh, James Worrell, Paul Di Gangi Oct 2017

A Comparison Of Personal Social Media Risk Perceptions Between Undergraduate Students And Human Resource Professionals, Julio C. Rivera, Jack Howard, Samuel Goh, James Worrell, Paul Di Gangi

KSU Proceedings on Cybersecurity Education, Research and Practice

This study contrasts the social media risk perceptions of undergraduate students, versus those of certified Human Resource professionals. Social media is widely used by most segments of the population, and particularly among the age group that includes most undergraduate students. Organizations hiring employees are increasingly examining job applicant's social media postings as part of the applicant screening process. In this study we examine how these groups differ in their perceptions of the risks inherent in using social media, and what these differences may mean for students seeking employment. Recommendations are made for raising undergraduate student awareness of these risks.


Experiments With Applying Artificial Immune System In Network Attack Detection, Alexis Cooper Oct 2017

Experiments With Applying Artificial Immune System In Network Attack Detection, Alexis Cooper

KSU Proceedings on Cybersecurity Education, Research and Practice

The assurance of security within a network is difficult due to the variations of attacks. This research conducts various experiments to implement an Artificial Immune System based Intrusion Detection System to identify intrusions using the Negative Selection Algorithm. This research explores the implementation of an Artificial Immune System opposed to the industry standard of machine learning. Various experiments were conducted to identify a method to separate data to avoid false-positive results. The use of an Artificial Immune System requires a self and nonself classification to determine if an intrusion is present within the network. The results of an Artificial Immune …


A Developmental Study On Assessing The Cybersecurity Competency Of Organizational Information System Users, Richard Nilsen, Yair Levy, Steven Terrell, Dawn Beyer Oct 2017

A Developmental Study On Assessing The Cybersecurity Competency Of Organizational Information System Users, Richard Nilsen, Yair Levy, Steven Terrell, Dawn Beyer

KSU Proceedings on Cybersecurity Education, Research and Practice

Organizational information system users (OISUs) that are open to cyber threats vectors are contributing to major financial and information losses for individuals, businesses, and governments. Moreover, technical cybersecurity controls may be rendered useless due to a lack of cybersecurity competency of OISUs. The main goal of this research study was to propose and validate, using subject matter experts (SMEs), a reliable hands-on assessment prototype tool for measuring the knowledge, skills, and abilities (KSAs) that comprise the cybersecurity competency of an OISU. Primarily using the Delphi methodology, this study implemented four phases of data collection using cybersecurity SMEs for proposing and …


Voice Hacking Proof Of Concept: Using Smartphones To Spread Ransomware To Traditional Pcs, Leonardo I. Mazuran, Bryson R. Payne, Tamirat T. Abegaz Oct 2017

Voice Hacking Proof Of Concept: Using Smartphones To Spread Ransomware To Traditional Pcs, Leonardo I. Mazuran, Bryson R. Payne, Tamirat T. Abegaz

KSU Proceedings on Cybersecurity Education, Research and Practice

This paper presents a working proof of concept that demonstrates the ability to deploy a sequence of hacks, triggered by speaking a smartphone command, to launch ransomware and other destructive attacks against vulnerable Windows computers on any wireless network the phone connects to after the voice command is issued. Specifically, a spoken, broadcast, or pre-recorded voice command directs vulnerable Android smartphones or tablets to a malicious download page that compromises the Android device and uses it as a proxy to run software designed to scan the Android device’s local area network for Windows computers vulnerable to the EternalBlue exploit, spreading …


Security Device Roles, Vabrice Wilder Oct 2017

Security Device Roles, Vabrice Wilder

KSU Proceedings on Cybersecurity Education, Research and Practice

“An abstract of this article was published in the proceedings of the Conference on Cybersecurity Education, Research & Practice, 2017”. Communication has evolved since the beginning of mankind from smoke signals to drones to now the internet. In a world filled with technology the security of one’s device is not to be taken for granted. A series of research was done in order to gather details about network devices that can aid in the protection of one’s information while being transferred through the internet. The findings included but not limited to, switches, the seven layers of OSI, routers, firewalls, load …


"Think Before You Click. Post. Type." Lessons Learned From Our University Cyber Secuity Awareness Campaign, Rachael Innocenzi, Kaylee Brown, Peggy Liggit, Samir Tout, Andrea Tanner, Theodore Coutilish, Rocky Jenkins Oct 2017

"Think Before You Click. Post. Type." Lessons Learned From Our University Cyber Secuity Awareness Campaign, Rachael Innocenzi, Kaylee Brown, Peggy Liggit, Samir Tout, Andrea Tanner, Theodore Coutilish, Rocky Jenkins

KSU Proceedings on Cybersecurity Education, Research and Practice

This article discusses the lessons learned after implementing a successful university-wide cyber security campaign. The Cyber Security Awareness Committee (CyberSAC), a group comprised of diverse units across campus, collaborated together on resources, talent, people, equipment, technology, and assessment practices to meet strategic goals for cyber safety and education. The project involves assessing student learning and behavior changes after participating in a Cyber Security Password Awareness event that was run as a year-long campaign targeting undergraduate students. The results have implications for planning and implementing university-wide initiatives in the field of cyber security, and more broadly, higher education at large.


Ssetgami: Secure Software Education Through Gamification, Hector Suarez, Hooper Kincannon, Li Yang Oct 2017

Ssetgami: Secure Software Education Through Gamification, Hector Suarez, Hooper Kincannon, Li Yang

KSU Proceedings on Cybersecurity Education, Research and Practice

Since web browsers have become essential to accomplishing everyday tasks, developing secure web applications has become a priority in order to protect user data, corporate databases and critical infrastructure against cyber-crimes . This research presents a game-like (gamification) approach to teach key concepts and skills on how to develop secure web applications. Gamification draws on motivational models, one of psychological theories. Gamification design has great potential over traditional education where we often find students demotivated and lecturers failing to engage them in learning activities. This research created game-like learning modules to teach top vulnerabilities and countermeasures for these top vulnerabilities …


A Conversation Centric Approach To Understanding And Supporting The Coordination Of Social Group-Activities, Richard P. Schuler Oct 2017

A Conversation Centric Approach To Understanding And Supporting The Coordination Of Social Group-Activities, Richard P. Schuler

Dissertations

Despite the widespread and large variety of communication tools available to us such as, text messaging, Skype, email, twitter, Facebook, instant messaging, GroupMe, WhatsApp, Snapchat, etc., many people still routinely find coordinating activities with our friends to be a very frustrating experience. Everyone, has at least once, encountered the difficulties involved with deciding what to do as a group. Some friends may be busy, others may have already seen the movie that the others want to see, and some do not like Mexican food. It is a challenge everyone has faced and continue to face. This is a result of …


Accessibility And Usability Of Government Websites In Tanzania, Joel S. Mtebe, Aron W. Kondoro Sep 2017

Accessibility And Usability Of Government Websites In Tanzania, Joel S. Mtebe, Aron W. Kondoro

The African Journal of Information Systems

The government of Tanzania has been embracing information systems specifically websites in order to widen access to government services, lower administrative costs, and to increase public participation in decision making. As a result, almost every ministry, department, and agency (MDA) has developed a website of different kind. However, the majority of existing websites were developed without sufficiently considering user needs which indicates that they do have some usability and accessibility problems. This study used SortSite tool to evaluate accessibility and usability of government websites taking a sample of 22 websites. The report from the SortSite tool was then checked against …


Marketing Strategy Of School Of Professional Studies In China, Jiahui Liu, Jing Wang, Shuo An, Wengxing Wang, Yiwei Wang Aug 2017

Marketing Strategy Of School Of Professional Studies In China, Jiahui Liu, Jing Wang, Shuo An, Wengxing Wang, Yiwei Wang

School of Professional Studies

Chinese students are the most visible international presence at many universities across the United States, and the number continues to grow. Since 2010, The number of graduate students studying abroad has entered the period in which the increase has been declining. Under the circumstance of the weak global economy and high cost of education, the administration needs to attract the attention of Chinese students. In the process of competing for applicants, how to develop marketing strategies to attract students’ eyeballs has become an important means of trying to increase school income through Chinese students. The marketing strategy mentioned in this …


Detecting User Demographics In Twitter To Inform Health Trends In Social Media, Christopher R. Markson Jul 2017

Detecting User Demographics In Twitter To Inform Health Trends In Social Media, Christopher R. Markson

Dissertations

The widespread and popular use of social media and social networking applications offer a promising opportunity for gaining knowledge and insights regarding population health conditions thanks to the diversity and abundance of online user-generated information (UGHI) relating to healthcare and well-being. However, users on social media and social networking sites often do not supply their complete demographic information, which greatly undermines the value of the aforementioned information for health 2.0 research, e.g., for discerning disparities across population groups in certain health conditions. To recover the missing user demographic information, existing methods observe a limited scope of user behaviors, such as …


Multi-Authority Abs Supporting Dendritic Access Structure, Ruo Mo, Jian-Feng Ma, Ximeng Liu, Qi Li Jul 2017

Multi-Authority Abs Supporting Dendritic Access Structure, Ruo Mo, Jian-Feng Ma, Ximeng Liu, Qi Li

Research Collection School Of Computing and Information Systems

Attribute-based signature (ABS), which could realize fine-grained access control, was considered to be an importantmethod for anonymous authentication in cloud computing. However, normal ABS only provided simple accesscontrol through threshold structure and thus could not cope with the large-scale attribute sets of users in the cloud. Moreover,the attribute sets were supervised by only one attribute authority, which increased the cost of computation and storage.The whole system was in danger of collapsing once the attribute authority was breached. Aiming at tackling theproblems above, a novel scheme, was proposed called multi-authority ABS supporting dendritic access structure whichsupported any AND, OR and threshold …


Mining Capstone Project Wikis For Knowledge Discovery, Swapna Gottipati, Venky Shankararaman, Melvrivk Goh Jul 2017

Mining Capstone Project Wikis For Knowledge Discovery, Swapna Gottipati, Venky Shankararaman, Melvrivk Goh

Research Collection School Of Computing and Information Systems

Wikis are widely used collaborative environments as sources of information and knowledge. The facilitate students to engage in collaboration and share information among members and enable collaborative learning. In particular, Wikis play an important role in capstone projects. Wikis aid in various project related tasks and aid to organize information and share. Mining project Wikis is critical to understand the students learning and latest trends in industry. Mining Wikis is useful to educationists and academicians for decision-making about how to modify the educational environment to improve student's learning. The main challenge is that the content or data in project Wikis …


From The Editors, Carole L. Hollingsworth, Michael E. Whitman, Herbert J. Mattord Jun 2017

From The Editors, Carole L. Hollingsworth, Michael E. Whitman, Herbert J. Mattord

Journal of Cybersecurity Education, Research and Practice

Welcome to the third issue of the Journal of Cybersecurity Education, Research and Practice (JCERP).


Pedagogical Resources For Industrial Control Systems Security: Design, Implementation, Conveyance, And Evaluation, Guillermo A. Francia Iii, Greg Randall, Jay Snellen Jun 2017

Pedagogical Resources For Industrial Control Systems Security: Design, Implementation, Conveyance, And Evaluation, Guillermo A. Francia Iii, Greg Randall, Jay Snellen

Journal of Cybersecurity Education, Research and Practice

Industrial Control Systems (ICS), which are pervasive in our nation’s critical infrastructures, are becoming increasingly at risk and vulnerable to internal and external threats. It is imperative that the future workforce be educated and trained on the security of such systems. However, it is equally important that careful and deliberate considerations must be exercised in designing and implementing the educational and training activities that pertain to ICS. To that end, we designed and implemented pedagogical materials and tools to facilitate the teaching and learning processes in the area of ICS security. In this paper, we describe those resources, the professional …


Cyber Security For Everyone: An Introductory Course For Non-Technical Majors, Marc J. Dupuis Jun 2017

Cyber Security For Everyone: An Introductory Course For Non-Technical Majors, Marc J. Dupuis

Journal of Cybersecurity Education, Research and Practice

In this paper, we describe the need for and development of an introductory cyber security course. The course was designed for non-technical majors with the goal of increasing cyber security hygiene for an important segment of the population—college undergraduates. While the need for degree programs that focus on educating and training individuals for occupations in the ever-growing cyber security field is critically important, the need for improved cyber security hygiene from the average everyday person is of equal importance. This paper discusses the approach used, curriculum developed, results from two runs of the course, and frames the overall structure of …


How Much Should We Teach The Enigma Machine?, Jeffrey A. Livermore Jun 2017

How Much Should We Teach The Enigma Machine?, Jeffrey A. Livermore

Journal of Cybersecurity Education, Research and Practice

Developing courses and programs in Information Assurance can feel like trying to force ten pounds of flour into a five pound sack. We want to pack more into our courses than we have time to teach. As new technologies develop, we often find it necessary to drop old technologies out of the curriculum and our students miss out on the historical impacts the old technologies had. The discipline is so broad and deep that we have to carefully choose what concepts and technologies we study in depth, what we mention in passing, and what we leave out. Leaving out important …


An Examination Of A Theory Of Embodied Social Presence In Virtual Worlds, Brian E. Mennecke, Janea L. Triplett, Lesya M. Hassall, Zayira Jordán Conde, Rex Heer Jun 2017

An Examination Of A Theory Of Embodied Social Presence In Virtual Worlds, Brian E. Mennecke, Janea L. Triplett, Lesya M. Hassall, Zayira Jordán Conde, Rex Heer

Lesya Hassall

In this article, we discuss and empirically examine the importance of embodiment, context, and spatial proximity as they pertain to collaborative interaction and task completion in virtual environments. Specifically, we introduce the embodied social presence (ESP) theory as a framework to account for a higher level of perceptual engagement that users experience as they engage in activity-based social interaction in virtual environments. The ESP theory builds on the analysis of reflection data from Second Life users to explain the process by which perceptions of ESP are realized. We proceed to describe implications of ESP for collaboration and other organizational functions.


The Dark Side Of Banning Hacking Technique Discussion, Qiu-Hong Wang, Ting Zhang Le Jun 2017

The Dark Side Of Banning Hacking Technique Discussion, Qiu-Hong Wang, Ting Zhang Le

Research Collection School Of Computing and Information Systems

Prior studies have evidenced the effectiveness of more severe and broader enforcement in deterringcybercrimes. This study addresses the other side of the story. Our data analysis shows that theenforcement against the production / distribution / possession of computer misuse tools tends toincrease the contribution on detection and protection related posts in online hacker forums. Butthis enforcement may discourage those contributors who had originally actively contributed to theprotection discussions. Thus government regulations have to be cautiously justify the incentives ofmultiple parties in the cybersecurity context.


Charitable Fundraising: Gaining Donors' Trust On Online Platforms, Deserinas Sulaeman Jun 2017

Charitable Fundraising: Gaining Donors' Trust On Online Platforms, Deserinas Sulaeman

Research Collection School Of Computing and Information Systems

Trust is crucial in the relationships between charitable fundraisers and potential donors. This study examines factors that can help fundraisers gain potential donors’ trust, which is crucial to the success of the campaigns. Examining charitable fundraising campaigns on an online platform, this study finds that trust issues can be mitigated by providing a campaign description that is more sophisticated, more informative, and with fewer errors. Additionally, setting a higher campaign funding goal tends to lead to a more successful campaign. These characteristics likely reflect a competent, committed, and passionate fundraiser. On the other hand, mere exposure to a wide set …


Umass Memorial Healthcare Information System Job Ladder, Matthew Simoncini, Vamsi Kavuru, Antariksh Nanda, Tahaseen Mahaboob Basha, Vikram Patil May 2017

Umass Memorial Healthcare Information System Job Ladder, Matthew Simoncini, Vamsi Kavuru, Antariksh Nanda, Tahaseen Mahaboob Basha, Vikram Patil

School of Professional Studies

The capstone project report emphasizes the importance of a job ladder and the need of an hour to implement it at UMASS Memorial health care. The scope of this project is to create a well-established job ladder at UMASS with pre-defined standards on job levels related to Information Technology department that would facilitate in hiring, developing and promoting employees at various stages.


Human Services Management (Hsm) Certificate Program Expansion To Western Massachusetts Feasibility Study, Paul Campbell, Patrick Deschenes, Maria Pacheco, Bradley Paul, Elizabeth Vittum, Jing Zhang May 2017

Human Services Management (Hsm) Certificate Program Expansion To Western Massachusetts Feasibility Study, Paul Campbell, Patrick Deschenes, Maria Pacheco, Bradley Paul, Elizabeth Vittum, Jing Zhang

School of Professional Studies

One of the most popular cost-savings programs that the Providers’ Council currently offers its members is a Certificate in Nonprofit Human Service Management (HSM) provided in partnership with Clark University and Suffolk University. As human services providers are struggling to hire and retain qualified staff, the need to provide professional development opportunities to help grow and expand a skilled health and human services workforce is a critical issue facing nonprofit organizations and communities in Massachusetts. This feasibility study examines the viability of Providers’ Council and Clark University expanding its HSM Certificate Program to organizations and staff located in western Massachusetts. …