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The Relationships Between Patients’ Perceptions Of Nurse Caring Behaviors, Nurses’ Perceptions Of Nurse Caring Behaviors And Patient Satisfaction In The Emergency Department, Theresa Bucco
Seton Hall University Dissertations and Theses (ETDs)
Background: Approximately 100 million people seek care in Emergency Departments yearly, which can be overwhelming for many Emergency Department (ED) nurses. Thus, caring for these patients and meeting their needs is challenging for ED nurses. It is the patients’ perceptions of the first caring encounters in the ED that can have a significant impact on patient satisfaction.
Objective: The purpose of the study was to examine the relationships between patients’ perceptions of nurse caring behaviors, nurses’ perceptions of nurse caring behaviors, and patient satisfaction in the ED.
Methods: This was a descriptive cross-sectional study that examined the …
Expanding The Practice Of Caring In The Peri-Anesthesia Unit, Jacqueline J. Meyer-Rostad
Expanding The Practice Of Caring In The Peri-Anesthesia Unit, Jacqueline J. Meyer-Rostad
Theses and Graduate Projects
Caring is a central theme of the nursing profession; the essence of nursing. The preoperative and postoperative surgical settings at a large Midwestern Hospital are extremely busy and very demanding, which can affect patient care. It is essential for Patient Care Assistants (PCAs) to identify caring actions and to provide authentic caring for patients and families. Themes of witnessed uncaring behavior include: rough handling, loud and inappropriate conversations, ignoring the patient or family, abrupt answers to questions, and negative non-verbal body language. Conversations with several patient care assistants (PCAs) revealed they feel 'too busy' during their work day or are …