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Other Nursing Commons

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Nursing Posters

2018

Call center

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Introduction Of A Yellow Flag List In A Call Center Setting, Allyson Mezera Jan 2018

Introduction Of A Yellow Flag List In A Call Center Setting, Allyson Mezera

Nursing Posters

Improve work processes of newly established triage/scheduling call center by creating a nurse driven yellow flag list that supports RN scope of practice, improves access to care, and an overall goal of reducing total cost of care.