Maternal, Child Health and Neonatal Nursing Commons^™

Nurses’ And Clients’ Perspectives After Engagement In The Co-Designing Of Solutions To Improve Provider-Client Relationships In Maternal And Child Healthcare: A Human-Centered Design Study In Rural Tanzania, Kahabi Isangula, Eunice Pallangyo, Eunice Ndirangu

School of Nursing & Midwifery, East Africa

Background

There has been a persistent increase in clients’ dissatisfaction with providers’ competencies in maternal and child healthcare (MCH). Existing interventions have failed to address the complexity of provider-client relationships. Therefore, targeted, contextualized innovative solutions that place providers and clients at the forefront as agents of change in optimizing intervention design and implementation are needed. The study team adopted a co-design strategy as part of Human- Centered Design (HCD) approach, where MCH nurses, clients, and stakeholders partnered to design an intervention package to improve provider-client relationships in rural Tanzania.

Objective

This paper explored nurses’, clients’, and MCH stakeholders’ perspectives following …