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Health Information Technology Commons

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Full-Text Articles in Health Information Technology

Can Caregivers Trust Information Technology In The Care Of Their Patients? A Systematic Review, Alice Noblin, Barbara Hewitt, Murad Moqbel, Scott Sittig, Lakesha Kinnerson, Vera Rulon Dec 2020

Can Caregivers Trust Information Technology In The Care Of Their Patients? A Systematic Review, Alice Noblin, Barbara Hewitt, Murad Moqbel, Scott Sittig, Lakesha Kinnerson, Vera Rulon

Information Systems Faculty Publications and Presentations

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that healthcare providers allow patients to engage in their healthcare by allowing access to their health records. Often patients need informal caregivers including family members or others to help them with their care. This paper explores whether trust is a key factor for informal caregivers’ decision to use health information technologies (HIT) including electronic health records (EHR), patient portals, mobile apps, or other devices to care for their patient. Six reviewers conducted a comprehensive search of four literature databases using terms that pertained to a caregiver and trust to …


Sustaining Patient Engagement: The Role Of Health Emotion And Personality Traits In Patient Portal Continuous Use Decision, Murad Moqbel, Mohammed Sajedur Rahman, Sunyoung Cho, Barbara Hewitt Dec 2020

Sustaining Patient Engagement: The Role Of Health Emotion And Personality Traits In Patient Portal Continuous Use Decision, Murad Moqbel, Mohammed Sajedur Rahman, Sunyoung Cho, Barbara Hewitt

Information Systems Faculty Publications and Presentations

Healthcare providers increasingly rely on technology, such as patient portals, for asynchronous communication with their patients. Even though clinicians have increasingly adopted patient portals to enhance healthcare quality and reduce cost, few patients continue to use this technology. In this paper, we investigate the effect that individuals’ health emotion and personality traits as measured using the five-factor model (FFM) have on patients’ intention to continually use patient portals through the lens of emotional dissonance theory. We collected survey data from 187 patients at a major medical center in the Midwestern United States. After we analyzed the data using structural equation …


Physicians’ Perceived Threats And Electronic Medical Record Workaround, Joseph A. Manga, Nan Xiao Aug 2020

Physicians’ Perceived Threats And Electronic Medical Record Workaround, Joseph A. Manga, Nan Xiao

Information Systems Faculty Publications and Presentations

Electronic medical record (EMR) systems can improve patient care and their usages are mandatory in many health care organizations. Yet, some physicians engaged in workaround behaviors as a response to their negative experiences in using EMR. Leveraging protection motivation theory, we propose a theoretical framework to understand what causes physicians to use EMR systems less effectively. We posit that EMR systems’ usability and physicians’ technology capability affect their appraisal of threats associated with EMR use, which in turn influences their workaround behaviors. We conclude with some implications to research and practice, and opportunities for future research.