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Embracing Change: A Proactive Training Intervention Ahead Of A New Product Release, Brian Herald Nov 2017

Embracing Change: A Proactive Training Intervention Ahead Of A New Product Release, Brian Herald

Instructional Design Capstones Collection

This paper describes an asynchronous training approach to introduce physicians to forthcoming user interface (UI) changes for a product they have been using in their patient care workflows. The UI changes are expected to impact users since the changes are so drastic, so training is needed to help users quickly learn how to perform critical job tasks without interrupting patient care or dissent in product use. Since the product is aimed at simplifying the physician workflow, any training materials need to do the same. A three-tier approach was developed that includes a brief introduction to the main UI areas that …


Predicting Hospital Patients' Admission To Reduce Emergency Department Boarding, Mohammadmahdi Moqri Aug 2013

Predicting Hospital Patients' Admission To Reduce Emergency Department Boarding, Mohammadmahdi Moqri

Graduate Masters Theses

Emergency Department (ED) boarding - the inability to transfer emergency patients to inpatient beds- is a key factor contributing to ED overcrowding. This paper presents a novel approach to improving hospital operational efficiency and, therefore, to decreasing ED boarding. Using the historic data of 15,000 patients, admission results and patient information are correlated in order to identify important admission predictor factors. For example, the type of radiology exams prescribed by the ED physician is identified as among the most important predictors of admission. Based on these factors, a real-time prediction model is developed which is able to correctly predict the …