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Gender And Apologies: Exploring Offended Females' Perceptions Of Apologies From Males And Females, Stacey Bennet

Theses : Honours

The construct of apology has recently received more attention by researchers (Allan, 2007) and several factors that may influence apologetic responses have been identified. The gender of an offender is one such factor. A review was undertaken to examine the literature pertaining to the influence of the gender of an offender on apologies. As a result of the review, several themes were identified. These included gender differences and similarities in the frequency of apologies, the quantity and complexity of components, and the actual content of those components. Furthermore, contextual factors that may play a role in the influence of gender …