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Medicine and Health Sciences Commons

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Health and Medical Administration

Olivet Nazarene University

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The Relationship Between Patient Satisfaction With Nursing Care And Nursing Job Satisfaction, Natalie Leriger Apr 2019

The Relationship Between Patient Satisfaction With Nursing Care And Nursing Job Satisfaction, Natalie Leriger

Scholar Week 2016 - present

Patient satisfaction, which has become a priority for hospitals and an indicator of quality, is a result of a patient’s perception of care. The consequences of not adequately providing high levels of patient satisfaction can be enormously costly to the greater healthcare system. The literature provided evidence that effective patient satisfaction is multifactorial; one key factor noted was nursing care. This study examined the relationship between patient satisfaction with nursing care and nursing job satisfaction. The researcher employed a quantitative correlational research design to find further evidence of this potential relationship. Ninety-eight patients participated in the study, as well as …