Medicine and Health Sciences Commons^™

The Relationship Between Patient Satisfaction With Nursing Care And Nursing Job Satisfaction, Natalie Leriger

Scholar Week 2016 - present

Patient satisfaction, which has become a priority for hospitals and an indicator of quality, is a result of a patient’s perception of care. The consequences of not adequately providing high levels of patient satisfaction can be enormously costly to the greater healthcare system. The literature provided evidence that effective patient satisfaction is multifactorial; one key factor noted was nursing care. This study examined the relationship between patient satisfaction with nursing care and nursing job satisfaction. The researcher employed a quantitative correlational research design to find further evidence of this potential relationship. Ninety-eight patients participated in the study, as well as …

The Changing Healthcare Roles Of Behavioral Health Professionals And Benefits Of Contemporary Education And Training, Jaimie Chen, Samuel Mayhugh, Houston Thompson

Student Scholarship – Psychology

With the rapid changes in healthcare over the years, inevitably, the roles of behavioral health professionals have changed in response. Notably, the burgeoning field of telehealth, the new structure of integrated care, and the cautions placed on using psychiatric medication all impact the responsibilities and expectations of behavioral health professionals. With the new directions in healthcare, prospective behavioral health professionals may find themselves unprepared in their career if education does not change in response to these new trends. In order to prepare these students for their future, educational institutions should reflect on their curriculum and make necessary adjustments. By doing …

Health Care Leadership: Emotional Intelligence Competencies Of Hospitalist Leaders, Michael Albert Cherry

Ed.D. Dissertations

The challenges facing the United States healthcare system continue to evolve and raise expectations for physician leaders. These leaders serve at the intersection of clinical care and business realities and thus have the ability to influence improvement in healthcare quality and business performance. The purpose of this study was to determine hospitalist medical directors‘ performance on emotional intelligence (EI) competencies and their perceptions of the importance of these competencies to their leadership role. This quantitative study used a correlation research methodology. The results did not suggest strong correlations between self-reported EI competencies and hospitalist medical directors‘ perceptions of their leadership …

Healthcare Design: Designing Healthier And Happier Environments For Patient Care, Caitlin E. Charles

Honors Program Projects

This paper will discuss research regarding the best practices in developing a healthy environment in a medical facility in order to better aid the recovery of patients and help facilitate a more efficient work environment for the nursing staff. Medical facility design will be discussed in terms of safety and infection control; the psychological effects of certain design elements on patients; and appropriate accommodations for patients, staff, and family.

The research discussed has been used to develop an updated and healthy environment for the Olivet Nazarene University Virtual Learning Center (VLC) housed in Wisner Hall of Nursing Education. This paper …

The Preservation Of Intellectual Capital Of Nurses Working In The Community Hospital, Gloria Reidinger

Ed.D. Dissertations

The purpose of this study was to examine nurse mentoring, succession planning, and perceived professional responsibility as a means of sustaining intellectual capital in a community hospital. Nurses completed the Alleman Mentoring Activities Questionnaire and the Nursing Intellectual Capital Inventory, and they participated in focus groups. This study has created opportunity for dialogue around mentoring and succession planning activities. Findings from this study were restricted to the state of mentoring at the time of the study as perceived by those who returned surveys or participated in focus groups. Further research is needed to gain a better understanding of the needs …

Evidence And Impact Of Expectancies Associated With Psychotropic Medication Reductions In Persons With Mental Retardation, Christopher S. Baglio

Ed.D. Dissertations

This study was an attempt to understand the presence and impact of staff expectancies related to psychotropic medication reductions conducted with persons diagnosed with mental retardation. Within a state operated developmental center in the Midwest, results indicated that direct support staff overwhelmingly expected individuals to get worse following such a reduction. These expectancies significantly impacted data recording practice leading to discrepant elevations reported by staff expecting deterioration. Finally, while written communication about planned psychotropic medication reductions did not appear to elevate data recording as was hypothesized, reductions were associated with increases in both behaviors and psychiatric symptoms. This study has …

The Relationship Of Clinical Quality, Performance Improvement, And Internal Risk Scores In Nursing Homes, Svea Emerson

Ed.D. Dissertations

A clinical quality review (CQR) assessing high-risk areas as staffing, change in condition, and pressure ulcers (PU) was completed in 31 nursing homes. Scores between the assigned clinician and the researcher were analyzed using paired t-tests and Pearson r correlations. Average scores for staffing were reliable, while the PU and change in condition scores were significantly different. Individual staffing, 6 of 9 change in condition, and 9 of 18 PU questions were reliable and consistent. Multiple regressions compared relationships between performance improvement (PI), internal risk, and CQR scores with various results. The internal risk and PI scores were inversely related. …

The Systems In Critical Access Hospitals Which Support Individual Patient Care Decisions, Darlene Alanna Christiansen

Ed.D. Dissertations

Health care in rural America has presented many challenges for health care organizations in ensuring patient autonomy in decision-making. Current literature has not reflected a distinction between the systems utilized in the general acute care hospital and the rural American critical access hospital to support the patient in the decision-making process. The purpose of this qualitative study was to identify the systems in place at a sample of critical access hospitals which support patient autonomy. Using a Grounded Theory method, data were collected and aggregated through an electronic survey tool and follow-up validation interviews. Recommendations include the development of staff …