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Full-Text Articles in Consumer Protection Law
Beyond Section 230 Liability For Facebook, Nancy S. Kim
Beyond Section 230 Liability For Facebook, Nancy S. Kim
St. John's Law Review
(Excerpt)
In October 2021, a former Facebook employee, Frances Haugen, publicly revealed that the company's internal research documented harms that its products caused some of its users. The company’s response was sadly predictable. It questioned the reliability of Haugen’s testimony, asserted its commitment to doing the right thing, and then diverted the public’s attention by changing its name to Meta. The company’s deny-and-distract tactics were, by now, all too familiar and provided few answers.
More than any other platform company, Facebook has found itself at the center of controversy. Its advertisement-supported business model relies upon user engagement which means that …