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Articles 1 - 2 of 2
Full-Text Articles in Consumer Protection Law
Consumer Financial Protection And Human Rights, Chrystin Ondersma
Consumer Financial Protection And Human Rights, Chrystin Ondersma
Cornell International Law Journal
This summer the Consumer Financial Protection Bureau proposed a rule that would restrict the use of mandatory arbitration clauses in consumer financial credit contracts. With the administration and Congress seemingly eager to pull back on consumer financial regulations, it is crucial to examine the rights at stake. Many financial institutions have agreed to protect and promote human rights, so pressure from consumers, human rights organizations, and consumer protection advocates may succeed even though Congress has declined to promulgate the CFPB’s proposed rule. This Article argues that the existing binding, mandatory arbitration system in consumer credit contracts is inconsistent with human …
Consumer Internet Standard Form Contracts In India: A Proposal, Robert A. Hillman
Consumer Internet Standard Form Contracts In India: A Proposal, Robert A. Hillman
Cornell Law Faculty Publications
India's burgeoning Internet commerce sector has made consumers susceptible to standard-form contracts. Due to the slim likelihood of consumers reading the terms, vendors may often draft heavy-handed terms in the contracts, thereby adversely impacting consumer interests. The Indian legal framework in this regard is inadequate. This article evaluates the existing suggestions on standard-form contracts and argues that none of them safeguard consumer interests sufficiently. Instead, based on the American Law Institutes' Principles of the Law of Software Contracts, the article proposes a disclosure approach that would benefit the interests of Indian consumers engaged in commerce on the Internet.