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Full-Text Articles in Consumer Protection Law
Consumer Internet Standard Form Contracts In India: A Proposal, Robert A. Hillman
Consumer Internet Standard Form Contracts In India: A Proposal, Robert A. Hillman
Cornell Law Faculty Publications
India's burgeoning Internet commerce sector has made consumers susceptible to standard-form contracts. Due to the slim likelihood of consumers reading the terms, vendors may often draft heavy-handed terms in the contracts, thereby adversely impacting consumer interests. The Indian legal framework in this regard is inadequate. This article evaluates the existing suggestions on standard-form contracts and argues that none of them safeguard consumer interests sufficiently. Instead, based on the American Law Institutes' Principles of the Law of Software Contracts, the article proposes a disclosure approach that would benefit the interests of Indian consumers engaged in commerce on the Internet.