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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering
Operational Knowledge Transfer In Municipal Utility Organizations, G. Christian Guvemator Iv
Operational Knowledge Transfer In Municipal Utility Organizations, G. Christian Guvemator Iv
Engineering Management & Systems Engineering Theses & Dissertations
Municipal water and wastewater utility systems experience several challenges related to maintaining an experienced operations workforce. One of these issues is the loss of operational knowledge as the current experienced workforce reaches the age of retirement. The future success of system operability depends upon a process that transfers the knowledge of the experienced employee into the organization before he or she retires. Recent investigations highlight the importance of, and the methods for, knowledge transfer; however, current literature does not include significant information on the municipal utility industry. The objective of this investigation is to identify how operational knowledge is being …
An Empirical Investigation Into The Relationships Between Emotional Intelligence, Use Of Knowledge Transfer Methods, And Project Performance, Brent Michael Decker
An Empirical Investigation Into The Relationships Between Emotional Intelligence, Use Of Knowledge Transfer Methods, And Project Performance, Brent Michael Decker
Engineering Management & Systems Engineering Theses & Dissertations
Increasingly, the use of project teams is becoming commonplace within organizations as the primary means to accomplish complex tasks. While the literature has long acknowledged that the knowledge transfer process is a key component in achieving organizational success and ultimately sustaining a competitive advantage, very little has been written that specifically examines the knowledge transfer process at the project team level. In an attempt to increase the understanding of knowledge transfer processes at the project team level, the effect that a relatively new construct, termed emotional intelligence, has on the use of knowledge transfer methods is examined. The relationships between …