Operations Research, Systems Engineering and Industrial Engineering Commons^™

Precursors Of Email Response To Cybersecurity Scenarios: Factor Exploration And Scale Development, Miguel A. Toro-Jarrin, Pilar Pazos-Lago, Miguel Padilla

Engineering Management & Systems Engineering Faculty Publications

In the last decade, information security research has further expanded to include human factors as key elements of the organization's cybersecurity infrastructure. Numerous factors from several theories have been explored to explain and predict the multitude of information security-related behaviors in organizations. Lately, there has been a call for the study of specific cybersecurity behaviors in contextualized scenarios that reflect specific and realistic situations of a potential cyber-attack. This paper focuses on precursors of email response in situations that can be the origin of cybersecurity incidents in organizations (i.e., phishing attacks, ransomware, etc.). This study explores participants' intentions to follow …

The Effects Of At-Home Remote Work Environments On Human Cognitive Performance And Work Task Performance Based On Current Societal Conditions, Angela Arias

Doctoral Dissertations and Master's Theses

Home-based remote work systems present a unique set of cognitive performance and work task performance challenges to employees without remote work experience. The COVID-19 pandemic forced companies into transforming their work system structures, and their employee roles, without the preparation or education of the dynamics that surround home-based remote work systems. This thesis benefits the Human Factors community by investigating the effects of at-home remote-based work environments on cognitive performance, and work task performance, of employees who currently work remotely from home. A multimethod approach was employed to carry out this research. A survey was administered to home-based remote employees, …

Human Error In Commercial Fishing Vessel Accidents: An Investigation Using The Human Factors Analysis And Classification System, Peter J. Zohorsky

Engineering Management & Systems Engineering Theses & Dissertations

The commercial fishing industry is frequently described as one of the most hazardous occupations in the United States. The objective, to maximize the catch, is routinely challenged by a variety of elements due to the environment, the vessel, the crew, and several external considerations and how they interact with each other. The analysis of fishing vessel accidents can be complicated due to the diverse nature of the industry, including the species caught, the type and size of boat that is employed, how far travelled from their homeport, and the adequacy of the support organizations ensuring safe and uninterrupted operations. This …

Interpreting, Stephanie Jo Kent

Doctoral Dissertations

What do community interpreting for the Deaf in western societies, conference interpreting for the European Parliament, and language brokering in international management have in common? Academic research and professional training have historically emphasized the linguistic and cognitive challenges of interpreting, neglecting or ignoring the social aspects that structure communication. All forms of interpreting are inherently social; they involve relationships among at least three people and two languages. The contexts explored here, American Sign Language/English interpreting and spoken language interpreting within the European Parliament, show that simultaneous interpreting involves attitudes, norms and values about intercultural communication that overemphasize information and discount …

Integrating Visual Mnemonics And Input Feedback With Passphrases To Improve The Usability And Security Of Digital Authentication, Kevin Juang

All Dissertations

The need for both usable and secure authentication is more pronounced than ever before. Security researchers and professionals will need to have a deep understanding of human factors to address these issues. Due to their ubiquity, recoverability, and low barrier of entry, passwords remain the most common means of digital authentication. However, fundamental human nature dictates that it is exceedingly difficult for people to generate secure passwords on their own. System-generated random passwords can be secure but are often unusable, which is why most passwords are still created by humans. We developed a simple system for automatically generating mnemonic phrases …

The Effect Of Job Performance Aids On Quality Assurance, Erik David Fosshage

Open Access Theses

Job performance aids (JPAs) have been studied for many decades in a variety of disciplines and for many different types of tasks, yet this is the first known research experiment using JPAs in a quality assurance (QA) context. The objective of this thesis was to assess whether a JPA has an effect on the performance of a QA observer performing the concurrent dual verification technique for a basic assembly task. The JPA used in this study was a simple checklist, and the design borrows heavily from prior research on task analysis and other human factors principles. The assembly task and …

Indentifying And Understanding User Preferences In Generic Planning Tools, Grisel Ventura

Open Access Theses & Dissertations

Planning is an important cognitive work activity. To support this complex task, the development of planning tools is important to support people during decision-making and problem-solving tasks. Nowadays, a large number of manual and electronic tools support this complex activity; manual and electronic planning tools aid people in creating strategies for effective work performance. However, there is limited information on the design of generic planning tools people use for their activities, and why people choose to use the planning tool they do. Some examples of generic tools for planning are calendars, checklists, agendas, etc.

To answer this question, this research …