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Operations Research, Systems Engineering and Industrial Engineering Commons

Open Access. Powered by Scholars. Published by Universities.®

2017

Social and Behavioral Sciences

Selected Works

Professional development

Articles 1 - 1 of 1

Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Improving Decision-Making Skills Of Nonprofit Professionals, Michael P. Johnson Jr., George Chichirau, Jason Wright Oct 2017

Improving Decision-Making Skills Of Nonprofit Professionals, Michael P. Johnson Jr., George Chichirau, Jason Wright

Michael P. Johnson

Nonprofits face gaps in organizational capacity, including program design and evaluation, but previous research suggests that capacity-building exercises have a positive effect. We describe a data analytics training workshop with staff from Boston-area nonprofits reflecting a wide range of sectors. Through analysis of participant work on case studies provided by the instructor, we examine how participants made sense of training materials, the various strategies employed by participants to solve three case study problems, and participant feedback about the session. Our findings provide a basis for novel interventions in community based operations research.