Operations Research, Systems Engineering and Industrial Engineering Commons^™

Road Rescue Implements A Continuous Process Improvement Framework, John Olson, Paul Savory

John Olson

Continuous improvement programs traditionally focus on making small incremental improvements to a system. Unfortunately, their success can be limited due to the rapid changing environment within which most small companies operate. Improvement efforts should be flexible enough to capitalize on incremental and radical changes to a system. This paper presents a case analysis of how Road Rescue, an ambulance manufacturer, uses a continuous improvement framework to capitalize on both radical and incremental improvement opportunities. Results include a 10% increase in throughput, reduced cycle time of 44%, increased customer satisfaction, and higher quality.

Robust Distributed Scheduling Via Time Period Aggregation, Shih-Fen Cheng, John Tajan, Hoong Chuin Lau

Shih-Fen Cheng

In this paper, we evaluate whether the robustness of a market mechanism that allocates complementary resources could be improved through the aggregation of time periods in which resources are consumed. In particular, we study a multi-round combinatorial auction that is built on a general equilibrium framework. We adopt the general equilibrium framework and the particular combinatorial auction design from the literature, and we investigate the benefits and the limitation of time-period aggregation when demand-side uncertainties are introduced. By using simulation experiments on a real-life resource allocation problem from a container port, we show that, under stochastic conditions, the performance variation …

Robust Distributed Scheduling Via Time Period Aggregation, Shih-Fen Cheng, John Tajan, Hoong Chuin Lau

Shih-Fen Cheng

In this paper, we evaluate whether the robustness of a market mechanism that allocates complementary resources could be improved through the aggregation of time periods in which resources are consumed. In particular, we study a multi-round combinatorial auction that is built on a general equilibrium framework. We adopt the general equilibrium framework and the particular combinatorial auction design from the literature, and we investigate the benefits and the limitation of time-period aggregation when demand-side uncertainties are introduced. By using simulation experiments on a real-life resource allocation problem from a container port, we show that, under stochastic conditions, the performance variation …

Robust Distributed Scheduling Via Time Period Aggregation, Shih-Fen Cheng, John Tajan, Hoong Chuin Lau

Shih-Fen CHENG

In this paper, we evaluate whether the robustness of a market mechanism that allocates complementary resources could be improved through the aggregation of time periods in which resources are consumed. In particular, we study a multi-round combinatorial auction that is built on a general equilibrium framework. We adopt the general equilibrium framework and the particular combinatorial auction design from the literature, and we investigate the benefits and the limitation of time-period aggregation when demand-side uncertainties are introduced. By using simulation experiments on a real-life resource allocation problem from a container port, we show that, under stochastic conditions, the performance variation …

Warranty Period And Product Price Optimization For Remanufactured Products, Yuxi Liu

Theses and Dissertations

This study considers a remanufactured electrical product under a tiered warranty policy. Warranty is key in ensuring a good manufacturer—consumer relationship. Manufacturers hope to minimize warranty costs while consumers believe that good warranty promises better product quality and reliability. This Thesis presents an optimal warranty period from the perspective of a manufacturer to maximize the total expected profits, while ensuring sustained consumer relation. We use real data from a local company with a global supply chain to provide a numerical example.

Spare Parts On Demand Using Additive Manufacturing : A Simulation Model For Cost Evaluation., Stefan Jedeck

Electronic Theses and Dissertations

Little is known about the impact of additive manufacturing in the spare part supply chain. A few studies are available, but they focus on specific parts and their applications only. A general model, which can be adapted to different applications, is nonexistent. This dissertation proposes a decision making framework that enables an interested practitioner/manager to decide whether using additive manufacturing to make spare parts on demand is economical when compared to conventional warehousing strategy. The framework consists of two major components: a general discrete event simulation model and a process of designing a wide range of simulation scenarios. The goal …

Quality Competition In Supply Chain Networks With Applications To Information Asymmetry, Product Differentiation, Outsourcing, And Supplier Selection, Dong Li

Doctoral Dissertations

The quality of the products produced and delivered in supply chain networks is essential for consumers' safety, well-being, and benefits, and for firms' profitability and reputation. However, because of the complexity of today's large-scale highly globalized supply chain networks, along with issues such as the growth in outsourcing and in global procurement, as well as the information asymmetry associated with quality, supply chain networks are more exposed to both domestic and international quality failures. In this dissertation, I contribute to the equilibrium and dynamic modeling and analysis of quality competition in supply chain networks under scenarios of information asymmetry, product …

Optimal Configuration Of Remanufacturing Supply Network With Return Quality Decision, Mohannad Radhi, Guoqing Zhang

Mechanical, Automotive & Materials Engineering Publications

No abstract provided.

A Rolling Horizon Auction Mechanism And Virtual Pricing Of Shipping Capacity For Urban Consolidation Centers, Chen Wang, Hoong Chuin Lau, Yun Fong Lim

Research Collection School Of Computing and Information Systems

A number of cities around the world have adopted urban consolidation centers (UCCs) to address challenges of last-mile deliveries. At the UCC, goods are consolidated based on their destinations prior to their deliveries into city centers. Typically, a UCC owns a fleet of ecofriendly vehicles to carry out such deliveries. Shippers/carriers that make use of the UCC’s service hence no longer need to be restricted by timewindow and vehicle-type regulations. As a result, they retain the ability to deploy large trucks for the economies of scale from the source to the UCC which is located outside the city center. Furthermore, …

Research On Xiamen Port Network Layout From The Perspective Of Harbors And Inland Ports Linked Development, Yijun Zheng

World Maritime University Dissertations

No abstract provided.

Empirical Study Utilizing Qfd To Develop An International Marketing Strategy, Cassandra C. Elrod, Sarah M. Stanley, Elizabeth A. Cudney, Caroline Fisher

Business and Information Technology Faculty Research & Creative Works

Customer expectations can be extremely nebulous. This research identifies the demographic segmentations and their respective expectations for the spa market. Interviews were conducted and a subsequent questionnaire was employed to gather the voice of the customer and assess the expectations of spa clientele. All of the data was collected from luxury spas in Hawaii, and consisted of respondents from all over the world. Results of the survey suggest that while men want more tangible benefits of a spa, women prefer the experiential qualities of peace and rejuvenation. Additionally, those of lower to middle income focus on the atmosphere more than …

Optimal Cyclic Control Of A Buffer Between Two Consecutive Non-Synchronized Manufacturing Processes, Wenhuan Hsieh

Theses and Dissertations

This thesis presents methods for efficiently controlling a buffer that is located between two non-synchronized manufacturing processes. Several machines with different cycle times and/or batch sizes perform each manufacturing process. The overall operation cycles every T time units. The first objective of the problem is to minimize the average buffer inventory level during one cycle. The second objective is to minimize the maximum inventory level observed at any point during the cycle. This new optimization problem has not been previously considered in the literature. An integer program is developed to model this problem. In addition, two heuristic methods—a simulated annealing …

A Framework To Simplify The Choice Of Alternative Analysis And Selection Methods, James Paul Lewis Holzgrefe

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation contributes a framework for analysts and engineering managers to investigate and choose alternative analysis and selection methods based upon their problem and its context. It began as an investigation into the alternative analysis and selection methods used in military planning. The existing military methods were inconsistent, violated the decision science body of knowledge, and provided no guidance to the practitioner on matching methods to problems. These challenges made it necessary to conduct this investigation.

This research used a three-phase mixed methods approach. The first phase applied the general inductive method to the decision making body of knowledge to …

Problem Tree & Italian Transport Companies, Sajjad Khaksari

SAJJAD KHAKSARI

Slides of Report: Production System Analysis & Italian Transport Companies; A briefly endeavor to modeling, 3th edition; Problem Tree; Production Functions (PF's); Organization Chart; Information Pattern; Standard Time; Make-span (MS); Modeling; DM's; Work Sequence; Report; Table of Agents; Table of Resources; Production System Analysis & Italian Transport CompaniesCourse of Prof. Agostino Villa; Politecnico di Torino, Student: Sajjad Khaksari; June 11, 2015;

Why Toyota And Honda Topped The 2002 J.D. Power Quality Study, Susan Lightle, Kenneth Yale Rosenzweig, John Talbott

Kenneth Y. Rosenzweig

Toyota again topped the annual J. D. Power and Associates quality study released in late May of 2002. Toyota scored the highest mark ever with l 07 defects per l 00 vehicles, while Honda came in second with 113 defects. The study was based on responses of approximately 65,000 new car owners queried during their first 90-days of ownership. These results do not surprise us, as we have been fortunate to make numerous sojourns to the Toyota plant in Georgetown, Kentucky, and observe the manufacturing processes. These trips were normally facilitated by a former Japanese student of ours, Minako Yanke, …

Customer Complaint Management Systems (Ccms) In A Food Processing Industry, Maggie A. Macleish

Senior Honors Projects, 2010-2019

Abstract

The food processing industry must meet customers’ highest quality expectations at the lowest cost. I partnered with Nestlé’s pizza facility in Little Chute, WI, to improve the current customer complaint approach of the quality department, which aimed to improve product quality. To improve the total quality of the system, this project established a defensive method of addressing customer complaints. Some strategies used to improve the current Customer Complaint Management System (CCMS) include Quality Functional Deployment (QFD), fuzzy logic, Kano’s methods, Voice of the customer (VOC) and Go-See-Think-Do (GSTD). These strategies are all related, but have not previously been used …

Performance Evaluation Of Tehran-Qom Highway Emergency Medical Service System Using Hypercube Queuing Model, Mohammadsadegh Mobin, Zhaojun Li, Maghsoud Amiri

Mohammadsadegh Mobin

This paper studies the ambulance deployment of the Tehran-Qom highway emergency medical service (EMS) system. The response time of EMS to an emergency call can have impact on the users in terms of the life and death, and this performance metric is evaluated using the proposed hypercube queuing model. The model is based on spatially distributed queuing theory and Markovian analysis approximations, and it is one of the most effective approaches for analyzing emergency response systems. In this research, performance measures of the EMS including workloads and mean response times are evaluated using the hypercube model. Modification to the existing …

Using The Triple Bottom Line To Select Sustainable Suppliers For A Major Oil And Gas Company, Pandarinath Adarsh Sunkari

Graduate Theses and Dissertations

Companies have primarily been focusing on the financial bottom line i.e., on increasing profits by increasing revenues and reducing costs. With high energy usage and environmental change posing threats to the environment and business operations, companies are now considering sustainability. Since some global suppliers have low cost labor, Social well-being and human development has also emerged as major goals of a company performing global operations. Focusing on these three goals is termed the "Triple Bottom Line" (TBL). We study and explore the TBL benefits that could be realized by an oil and gas company by focusing on sustainable suppliers. A …

Inventory Management And Control "For A Cause", John Michael Miller

Graduate Theses and Dissertations

Companies today are changing the culture of business and beginning to involve more than just labor and money in overall decisions. Just as sustainability issues and humanitarian logistics are gaining popularity, so is the idea of using business to make a difference on society in addition to making a profit. As companies position themselves across the globe to make an impact, they employ people in third-world environments that create uncertainties on both the supply and demand sides. Also, the idea of strategically planning work with the goal of minimizing costs has been replaced by companies wanting to give more work …

Design, Programming, And User-Experience, Kaila G. Manca

Honors Scholar Theses

This thesis is a culmination of my individualized major in Human-Computer Interaction. As such, it showcases my knowledge of design, computer engineering, user-experience research, and puts into practice my background in psychology, com- munications, and neuroscience.

I provided full-service design and development for a web application to be used by the Digital Media and Design Department and their students.This process involved several iterations of user-experience research, testing, concepting, branding and strategy, ideation, and design. It lead to two products.

The first product is full-scale development and optimization of the web appli- cation.The web application adheres to best practices. It was …

Management And Leadership Style: Is Style Influenced By Engineering Education?, Jesse Levi Calloway

Engineering Management & Systems Engineering Theses & Dissertations

This paper addresses one aspect of the opportunity for corporations to reduce leadership development infrastructure by narrowing the participant pool to candidates that, intuitively, may be multi-skilled and capable of handling diverse roles and assignments within the corporate environment. In particular, the study seeks to determine the effect that engineering education has on leadership style by comparing the leadership style of certified project managers (CPMs), and non-CPM managers with engineering degrees, to the same for CPMs, and non-CPM managers, who do not possess engineering degrees. Engineering degrees may be further defined as mechanical, electrical, industrial and the like. Leadership styles …

An Analysis Of The Relationship Between Military Leaders' Operational Adaptability And Knowledge Transfer, Vahap Kavaker

Engineering Management & Systems Engineering Theses & Dissertations

A variety of research underlines the increasing need for adaptable leaders in the military and enhancing operational adaptability is accepted as one of the crucial factors for achieving success in future military operations. In general terms, operational adaptability is the ability to successfully respond to unforeseen changing situations during military operations. However, this study reveals that operational adaptability is not clearly conceptualized and supporting factors are not investigated in detail in the literature. Among possible factors, knowledge transfer is claimed to be an important practice that increases personal performance and effectiveness.

This research conceptualized operational adaptability and investigated the relationship …

Pragmatic Divestment Of Kc-135 Navigators In The Special Operations Air Refueling Mission, Andrew P. Nation

Theses and Dissertations

In the late 1990s, the Air Force eliminated over 200 KC-135 navigators, leaving 50 remaining for the aircraft's most complex Special Operations Air Refueling (SOAR) mission. As the Air Force unveils the KC-46 Pegasus, this mission will continue but without a position for the navigator. Instead, navigators will undergo divestment as the SOAR mission transfers to the KC-46. Current plans indicate navigators will not only remain as the KC-46 arrives, but inbound navigators will continue arriving until 2018. This thesis applies the Delphi method, a process eliciting analysis anonymously from a panel of experts, in order to examine the elements …

An Assessment Of The Performances Of Several Univariate Tests Of Normality, James Olusegun Adefisoye

FIU Electronic Theses and Dissertations

The importance of checking the normality assumption in most statistical procedures especially parametric tests cannot be over emphasized as the validity of the inferences drawn from such procedures usually depend on the validity of this assumption. Numerous methods have been proposed by different authors over the years, some popular and frequently used, others, not so much. This study addresses the performance of eighteen of the available tests for different sample sizes, significance levels, and for a number of symmetric and asymmetric distributions by conducting a Monte-Carlo simulation. The results showed that considerable power is not achieved for symmetric distributions when …

Resource And Supply Allocation And Relief Center Location For Humanitarian Logistics, Guven Ince

Doctoral Dissertations

This dissertation examines two salient issues that arise in the strategic planning of disaster management operations for providing relief to populations that are impacted by a disaster, such as an earthquake. The first issue is the alleviation of destitution faced by affected populations in the immediate aftermath of a disaster. The second is the establishment of an infrastructure for provision of relief, for a much longer period of time, until normalcy is restored. Central to the alleviation of destitution is the avoidance of critical shortages in meeting the demand for relief supplies. The literature on pro-active and strategic planning of …

Technological Forecasting Based On Segmented Rate Of Change, Dong-Joon Lim

Dissertations and Theses

Consider the following questions in the early stage of new product development. What should be the target market for proposed design concepts? Who will be the competitors and how fast are they moving forward in terms of performance improvements? Ultimately, is the current design concept and targeted launch date feasible and competitive?

To answer these questions, there is a need to integrate the product benchmarking with the assessment of performance improvement so that analysts can have a risk measure for their R&D target setting practices. Consequently, this study presents how time series benchmarking analysis can be used to assist scheduling …

Humanitarian Logistics Network Design For An Effective Disaster Response, Soumia Ichoua

Soumia Ichoua

In this paper we address the problem of pre-positioning emergency supplies prior to a disaster onset. The goal is to ensure a fast and effective response when the disaster strikes. Pre-positioning of emergency supplies is a strategic decision aimed at determining the number and location of local distribution centers as well as their inventory levels for emergency supplies. These decisions must be made in a highly disruption-prone environment where a timely response is vital and resources are scarce. We present and discuss a scenario-based model that integrates location, inventory and routing decisions.

Inventory Optimization In Manufacturing Organizations, Scott William Lemke

Walden Dissertations and Doctoral Studies

Inventories totaling 1.7 trillion U.S. dollars represent an opportunity for U.S. manufacturers. This exploratory case study researched supply chain strategies used to manage inventory in manufacturing operations of a U.S. manufacturing company. A mature value chain contained within a single organization using the value chain framework was the basis for this study. Individual interviews conducted with 16 managers responsible for defining and implementing inventory control strategies, and 4 internal users provided primary information for the study. Other sources of information included a value chain map created through the observation of operations, various inventory measurements, and policies and guidelines related to …

Mathematical Modeling For Platform-Based Product Configuration Considering Total Life-Cycle Sustainability, Tian Lan

Theses and Dissertations--Mechanical Engineering

Many companies are using platform-based product designs to fulfill the requirements of customers while maintaining low cost. However, research that integrates sustainability into platform-based product design is still limited. Considering sustainability during platform-based design process is a challenge because the total life-cycle from pre-manufacturing, manufacturing and use to post-use stages as well as economic, environmental and societal performance in these stages must be considered. In this research, an approach for quantifying sustainability is introduced and a mathematical model is developed for identifying a more sustainable platform. Data from life-cycle assessment is used to quantify environmental factors; criteria from the Product …

Understanding The Dynamic Behaviour Of Three Echelon Retail Supply Chain Disruptions, John Crowe, Mohammed Mesabbah, Amr Arisha

Conference papers

It is often taken for granted that the right products will be available to buy in retail outlets 7 days a week, 52 weeks a year. Challenges in achieving this continued on-shelf availability range from recession hit demand patterns to cost reduction driven strategies. Irish government initiatives to brand the country as a sustainable, reliable provider of food retail supply chains has resulted in increased importance on decision maker accuracy. The vulnerability of retail supply chain’s (RSC) to disruption is another catalyst in the complexity of the decision making process and a more robust understanding of disruption behavior is needed. …