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Service Supply Chain Management : A Hierarchical Decision Modeling Approach, Roger Angel Solano-Cayama
Service Supply Chain Management : A Hierarchical Decision Modeling Approach, Roger Angel Solano-Cayama
Dissertations
A Service Supply Chain (SSC) may be described as a network of service provider facilities (in-house or outsourced), each of which is able to process one or more service tasks on an as needed basis. Two key characteristics of a SSC are (i) the business service is decomposable into several sequential tasks that can be processed by different service providers, and (ii) the primary capacity resource is skilled labor. SSCs are increasingly being developed by companies that experience a high variability of demand for their services (e.g., loan processing, analytical consulting services, emergency repair crews, claims processing, etc.). Typically, the …
Modeling Inventory And Responsiveness Costs In A Supply Chain, Robert Nearier
Modeling Inventory And Responsiveness Costs In A Supply Chain, Robert Nearier
Dissertations
Evaluation of supply chain performance is often complicated by the various interrelationships that exist within the network of suppliers. Currently many supply chain metrics cannot be analytically determined. Instead, metrics are derived from monitoring historical data, which is commonly referred to as Supply Chain Analytics. With these analytics it is possible to answer questions such as: What is the inventory cost distribution across the chain? What is the actual inventory turnover ratio? What is the cost of demand changes to individual suppliers? However, this approach requires a significant amount of historical data which must be continuously extracted from the associated …