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An Exploratory Study Of Iso 9001:2000 Quality Management Systems Using The Iso/Iec 15504 Architecture, Paul Richard Shimp
An Exploratory Study Of Iso 9001:2000 Quality Management Systems Using The Iso/Iec 15504 Architecture, Paul Richard Shimp
Engineering Management & Systems Engineering Theses & Dissertations
The purpose of this paper is to provide an exploratory study on the implementation and issues regarding Quality Management Systems as defined by ISO 9001 :2000 using the architecture of ISO/IEC 15504. The recently published ISO/IEC 15504 series of standards provides a framework to assess processes and determine levels of capability. With the use of this framework, the study will focus on the assessment and identification of problem areas requiring focus for continual improvement within an ISO 9001 :2000 quality management system.
The structure of this paper is as follows: Section 1 provides a background discussion of ISO 9001 :2000. …