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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Why Toyota And Honda Topped The 2002 J.D. Power Quality Study, Susan Lightle, Kenneth Yale Rosenzweig, John Talbott Dec 2003

Why Toyota And Honda Topped The 2002 J.D. Power Quality Study, Susan Lightle, Kenneth Yale Rosenzweig, John Talbott

Accounting Faculty Publications

Toyota again topped the annual J. D. Power and Associates quality study released in late May of 2002. Toyota scored the highest mark ever with l 07 defects per l 00 vehicles, while Honda came in second with 113 defects. The study was based on responses of approximately 65,000 new car owners queried during their first 90-days of ownership.

These results do not surprise us, as we have been fortunate to make numerous sojourns to the Toyota plant in Georgetown, Kentucky, and observe the manufacturing processes. These trips were normally facilitated by a former Japanese student of ours, Minako Yanke, …


Task Allocation Via Multi-Agent Coalition Formation: Taxonomy, Algorithms And Complexity, Hoong Chuin Lau, L. Zhang Nov 2003

Task Allocation Via Multi-Agent Coalition Formation: Taxonomy, Algorithms And Complexity, Hoong Chuin Lau, L. Zhang

Research Collection School Of Computing and Information Systems

Coalition formation has become a key topic in multiagent research. In this paper, we propose a preliminary classification for the coalition formation problem based on three driving factors (demands, resources and profit objectives). We divide our analysis into 5 cases. For each case, we present algorithms and complexity results. We anticipate that with future research, this classification can be extended in similar fashion to the comprehensive classification for the job scheduling problem.


Multi-Agent Coalition Via Autonomous Price Negotiation In A Real-Time Web Environment, Hoong Chuin Lau, Wei Sian Lim Oct 2003

Multi-Agent Coalition Via Autonomous Price Negotiation In A Real-Time Web Environment, Hoong Chuin Lau, Wei Sian Lim

Research Collection School Of Computing and Information Systems

In e-marketplaces, customers specify job requests in real-time and agents form coalitions to service them. This paper proposes a protocol for self-interested agents to negotiate prices in forming successful coalitions. We propose and experiment with two negotiation schemes: one allows information sharing while the other does not.


A Generic Object-Oriented Tabu Search Framework, Hoong Chuin Lau Jul 2003

A Generic Object-Oriented Tabu Search Framework, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Presently, most tabu search designers devise their applications without considering the potential of design and code reuse, which consequently prolong the development of subsequent applications. In this paper, we propose a software solution known as Tabu Search Framework (TSF), which is a generic C++ software framework for tabu search implementation. The framework excels in code recycling through the use of a welldesigned set of generic abstract classes that clearly define their collaborative roles in the algorithm. Additionally, the framework incorporates a centralized process and control mechanism that enhances the search with intelligence. This results in a generic framework that is …


The Press For Help Project Concept, Program And Working Paper Of Emmanuel Mario B Santos And His Marc Guerrero Communications Inc., Emmanuel Mario B. Santos Aka Marc Guerrero Jan 2003

The Press For Help Project Concept, Program And Working Paper Of Emmanuel Mario B Santos And His Marc Guerrero Communications Inc., Emmanuel Mario B. Santos Aka Marc Guerrero

Emmanuel Mario B Santos aka Marc Guerrero

FORETHOUGHT. DECLARATION OF IDEAOLOGY AND PRINCIPLES. VISION. MISSION. VALUES. GOALS. BASIC HELP project. EDUCATIONAL HELP project. MEDICAL HELP project. LEGAL HELP project. EMERGENCY HELP project. LIVELIHOOD HELP project. SPIRITUAL and CULTURAL HELP project. ENVIRONMENTAL HELP project. REENGINEERING HELP project. INTERNATIONAL HELP project. QUADRO CREDO Matthew 5.1-12, the Jerusalem Bible. The Universal Filipino Beatitudes. SALIN SA FILIPINO. DESIDERATA. AFTERTHOUGHT.


Design And Evaluation Of A Pdf Print Estimating System, Mengtsung Tai Jan 2003

Design And Evaluation Of A Pdf Print Estimating System, Mengtsung Tai

Dissertations and Theses @ UNI

This research consisted of designing and evaluating portable document format (PDF) print estimating system to commercial systems. Taking into account functionality, reliability, standardization, and integration, the conventional design method (Pressman, 1997) was used to develop the print estimating system. Considering the printer's viewpoint, added features make the system function online and offline and compatible with all common computer platforms. After the system was developed, experts and entry-level users evaluated the system for software usability (Nielsen, 2000; Shneiderman, 1998). A total of 26 experts and 38 entry-level users responded to 14 questions about usability in a personal interview survey. Statistical analysis …


Identifying Critical Knowledge For Projects, Timothy Kotnour, Rafael Landaeta Jan 2003

Identifying Critical Knowledge For Projects, Timothy Kotnour, Rafael Landaeta

Engineering Management & Systems Engineering Faculty Publications

This article is the result of an investigation of the challenge faced by project managers in identifying critical knowledge for projects. Five major areas of project knowledge are identified. The literature defines knowledge as information that has been given meaning.

The critical knowledge for projects was identified through the literature and by our experience as applied researchers. Managers of multi-project organizations can use this article as a guide for identifying the critical knowledge that is vital for their projects.


Working Across Cultures, John Hooker Dec 2002

Working Across Cultures, John Hooker

John Hooker

No abstract provided.