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A Robust Approach To Human-Computer Interface Design Using The Taguchi Method, Billie Mitchell Reed

Engineering Management & Systems Engineering Theses & Dissertations

The application of Dr. Genichi Taguchi's approach for design optimization, called Robust Design, to the design of human-computer interface software is investigated. The Taguchi Method is used to select a near optimum set of interface design alternatives to improve user acceptance of the resulting interface software product with minimum sensitivity to uncontrollable noise caused by human behavioral characteristics.

Design alternatives for interaction with personal micro-computers are identified. Several important and representative alternatives are chosen as design parameters for the Taguchi matrix experiment. A noise field with three human behavioral characteristics as noise factors were chosen as a representative noise array. …