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Operations Research, Systems Engineering and Industrial Engineering Commons

Open Access. Powered by Scholars. Published by Universities.®

Theses/Dissertations

2018

Walden Dissertations and Doctoral Studies

Finance and Financial Management

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Impact Of Mortgage Characteristics On Retail Mortgage Transaction Completion Time, Kareem Atalla Tannous Jan 2018

Impact Of Mortgage Characteristics On Retail Mortgage Transaction Completion Time, Kareem Atalla Tannous

Walden Dissertations and Doctoral Studies

In the mortgage industry, many mortgage lenders cannot manage mortgage workflow systems while meeting and exceeding organizational objectives. Organizations with an above-industry average turnaround time (ATT) to complete a retail mortgage transaction (RMT) from origination to funding experience revenue losses. Grounded in the proposition that mortgage loan purpose (MLP), mortgage loan type (MLT), and subject property type (SPT) impact ATT to complete an RMT, the purpose of this causal-comparative study was to assess the impact of MLP, MLT, and SPT on ATT to complete an RMT. Using archival data records (N = 146) from a selected mortgage institution in the …