Operations Research, Systems Engineering and Industrial Engineering Commons^™

Contextual Framework Of Communications Functions Supporting Complex System Governance, Charles Wesley Chesterman Jr.

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to develop a systems theory-based contextual framework of communication functions supporting complex system governance using an inductive research design. Communication, as one aspect of Management Cybernetics (communication and control for effective system organization) constructed of channels of communication, provides for the movement of information internally and externally for a system. This flow reflecting new information, decisions, questions, and intelligence is critical for viability of a system. This research looked for communication mechanisms as developed in system theory, communication theory, management theory, and organizational theory. The literature indicates the importance of communications, but a systemic …