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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Investigating The Relationship Between An It Project Manager's Emotional Intelligence And The Customer's Perception Of Success, William Jacob Lamarsh Ii Apr 2009

Investigating The Relationship Between An It Project Manager's Emotional Intelligence And The Customer's Perception Of Success, William Jacob Lamarsh Ii

Engineering Management & Systems Engineering Theses & Dissertations

This research focuses on the intersections of Project Management, Information Technology (IT), and Emotional Intelligence. The Project Management Institute (PMI) created the Project Management Professional (PMP) certification, which is one of the most highly regarded and sought after professional certifications (Project Management Institute 2005, p. 15-18). This certification acknowledges the holder as a knowledgeable practitioner in Project Management. The purpose behind Project Management is to obtain requirements, sometimes fluid at best, and develop solutions that are traceable by schedule and cost controls. This approach allows a Project Manager to monitor and control the project through successful completion. However, the PMI …


A Tailored Systems Engineering Framework For Science And Technology Projects, Stephen M. Behm, J. Bradford Pitzer, Jane F. White Mar 2009

A Tailored Systems Engineering Framework For Science And Technology Projects, Stephen M. Behm, J. Bradford Pitzer, Jane F. White

Theses and Dissertations

As government and industry becomes subject to a wider range of technology initiatives, science and technology (S&T) research project leadership recognizes the need to incorporate more systems engineering (SE) rigor into their projects. The objective of this research is to develop a tailorable systems engineering framework for S&T project planning, execution, assessment and transition. The key deliverable is an Excel-based tool instantiating the SE framework for a wide range of S&T projects in technology development organizations. It includes a report with tailored methods based on programmatic discriminants.
To develop this framework, a comprehensive understanding of SE principles is applied to …