Operations Research, Systems Engineering and Industrial Engineering Commons^™

The Root Causes Of Errant Ordered Radiology Exams, Benjamin Duman

Boise State University Theses and Dissertations

The purpose of this research was to determine why there was a high number of errant radiology orders from requesting physicians at ATA Hospital. As the researcher, I wanted to clearly define errant orders, determine the root causes of errant orders, and further, make recommendations that would help diminish current as well as future order errors. This study answers three research questions: RQ1. Exactly what are the performance problems associated with errant orders within ATA Hospital’s radiology department that warrant further research? RQ2. What causes the increase in errant radiological orders at ATA Hospital? And, RQ3. What types of performance …