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Operations Research, Systems Engineering and Industrial Engineering Commons

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Theses/Dissertations

2001

Problem solving

Articles 1 - 2 of 2

Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Influence Of Anonymity In A Group Problem-Solving Environment, Robert A. Sylvester Mar 2001

Influence Of Anonymity In A Group Problem-Solving Environment, Robert A. Sylvester

Theses and Dissertations

A group support system (GSS) uses a combination of networked personal computers, software that collects, manipulates, and aggregates member's individual input, and human facilitation to improve the group decision-making process. Prior GSS research has found that content and process anonymity influence problem solving groups. However, previous studies report mixed results on which levels of anonymity positively influence group performance. This thesis looked at content and process anonymity using four treatments to explore possible explanations for the mixed results found in previous GSS research. The study examined numerous theories including anonymity, identification, social loafing, and social comparison. An experiment was developed …


Gss Technology As A Moderator Of Influence And Perceived Expertise, Kevin V. Thompson Mar 2001

Gss Technology As A Moderator Of Influence And Perceived Expertise, Kevin V. Thompson

Theses and Dissertations

Group Support System (355) research has found this content and process anonymity influence problem solving groups. However, previous studies report mixed results on how OSS technology changes social influence processes and recognition of expertise which affect group performance. This thesis explored content and process anonymity's affect on influence and perceived expertise using three treatments to derive possible explanations for the mixed results found in previous GSS research. The study developed a theoretical model of influence, perceived expertise, and performance. Using structural equation modeling the study tested the relationships between expertise and participation rates, and overall group performance. An experiment was …