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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Evaluating Technology-Mediated Collaborative Workflows For Telehealth, Christopher Bondy Ph.D., Pengcheng Shi, Pamela Grover Md, Vicki Hanson, Linlin Chen, Rui Li Dec 2021

Evaluating Technology-Mediated Collaborative Workflows For Telehealth, Christopher Bondy Ph.D., Pengcheng Shi, Pamela Grover Md, Vicki Hanson, Linlin Chen, Rui Li

Articles

Goals: This paper discusses the need for a predictable method to evaluate gains and gaps of collaborative technology-mediated workflows and introduces an evaluation framework to address this need. Methods: The Collaborative Space Analysis Framework (CS-AF), introduced in this research, is a cross-disciplinary evaluation method designed to evaluate technology-mediated collaborative workflows. The 5-step CS-AF approach includes: (1) current-state workflow definition, (2) current-state (baseline) workflow assessment, (3) technology-mediated workflow development and deployment, (4) technology-mediated workflow assessment, (5) analysis, and conclusions. For this research, a comprehensive, empirical study of hypertension exam workflow for telehealth was conducted using the CS-AF approach. Results: The CS-AF …


A Learning And Optimization Framework For Collaborative Urban Delivery Problems With Alliances, Jingfeng Yang, Hoong Chuin Lau Sep 2021

A Learning And Optimization Framework For Collaborative Urban Delivery Problems With Alliances, Jingfeng Yang, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

The emergence of e-Commerce imposes a tremendous strain on urban logistics which in turn raises concerns on environmental sustainability if not performed efficiently. While large logistics service providers (LSPs) can perform fulfillment sustainably as they operate extensive logistic networks, last-mile logistics are typically performed by small LSPs who need to form alliances to reduce delivery costs and improve efficiency, and to compete with large players. In this paper, we consider a multi-alliance multi-depot pickup and delivery problem with time windows (MAD-PDPTW) and formulate it as a mixed-integer programming (MIP) model. To cope with large-scale problem instances, we propose a two-stage …


The Technology Transfer Network Dynamic In The Information Technology Industry Of Yucatan, Mexico, Francisco Cima, Pilar Pazos, Ana Maria Canto Jan 2021

The Technology Transfer Network Dynamic In The Information Technology Industry Of Yucatan, Mexico, Francisco Cima, Pilar Pazos, Ana Maria Canto

Engineering Management & Systems Engineering Faculty Publications

The present paper explores the technology transfer linkages among universities, research centers, and private companies in Yucatan, Mexico's information technology industry. Social network analysis (SNA) was used as a method to identify the structural characteristics of the technology transfer collaborations, and the changes in the patterns of interactions among institutions over the years. Data were obtained from the National Council for Science and Technology repository (CONACYT). Associations formed to enhance technology advancement and innovation practices between 2010 and 2018 were analyzed in this study. Network transitivity, the patterns of triadic configurations, and heterophily were compared to uncover the evolution of …