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Operations Research, Systems Engineering and Industrial Engineering Commons

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2013

Old Dominion University

Performance measurement system

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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

The Enterprise Aid Methodology: Concepts, Thomas J. Meyers, Patrick T. Hester Jan 2013

The Enterprise Aid Methodology: Concepts, Thomas J. Meyers, Patrick T. Hester

Engineering Management & Systems Engineering Faculty Publications

The Enterprise AID − for assessment, improvement, and design − methodology is a systems science-, operational test and evaluation-, and multicriteria decision analysis-based approach to design and deployment of performance measurement systems (PMSs) tailored to specific enterprises pursuing any or all of enterprise assessment, improvement, or design. Its two phases of design and deployment sprang from designers’ inductively generated and now prototyped response to a gap they recognized between performance measurement capabilities required by contemporary enterprises and those offered by contemporary PMSs. This paper illustrates key concepts underlying AID, while a companion document, The Enterprise AID methodology: Application, draws from …