Operations Research, Systems Engineering and Industrial Engineering Commons^™

We Are On The Way: Analysis Of On-Demand Ride-Hailing Systems, Guiyun Feng, Guangwen Kong, Zizhuo Wang

Research Collection Lee Kong Chian School Of Business

Problem definition: Recently, there has been a rapid rise of on-demand ride-hailing platforms, such as Uber and Didi, which allow passengers with smartphones to submit trip requests and match them to drivers based on their locations and drivers’ availability. This increased demand has raised questions about how such a new matching mechanism will affect the efficiency of the transportation system—in particular, whether it will help reduce passengers’ average waiting time compared with traditional street-hailing systems. Academic/practical relevance: The on-demand ride-hailing problem has gained much academic interest recently. The results we find in the ride-hailing system have a significant …