Open Access. Powered by Scholars. Published by Universities.®
Operations Research, Systems Engineering and Industrial Engineering Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 1 of 1
Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering
Queueing Models With Map Arrivals Useful In Service Sectors, Srinivas R. Chakravarthy
Queueing Models With Map Arrivals Useful In Service Sectors, Srinivas R. Chakravarthy
Industrial & Manufacturing Engineering Publications
Queueing models have found applications in many fields, notably in service sectors. In this paper, we study queueing models that have significant applications in service sectors. We look at multi-server systems with MAP arrivals. We assume phase type services for single server systems and exponential services when dealing with multi-server systems. All arriving customers finding no idle server will not wait in the system to receive services but rather leave their information in a registry list. These customers will be reached out on a first-come-first-served basis (FCFS) by an idle server soon after completing its current service. The reach out …