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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Correlation-Sensitive Next-Basket Recommendation, Duc Trong Le, Hady Wirawan Lauw, Yuan Fang Aug 2019

Correlation-Sensitive Next-Basket Recommendation, Duc Trong Le, Hady Wirawan Lauw, Yuan Fang

Research Collection School Of Computing and Information Systems

Items adopted by a user over time are indicative ofthe underlying preferences. We are concerned withlearning such preferences from observed sequencesof adoptions for recommendation. As multipleitems are commonly adopted concurrently, e.g., abasket of grocery items or a sitting of media consumption, we deal with a sequence of baskets asinput, and seek to recommend the next basket. Intuitively, a basket tends to contain groups of relateditems that support particular needs. Instead of recommending items independently for the next basket, we hypothesize that incorporating informationon pairwise correlations among items would help toarrive at more coherent basket recommendations.Towards this objective, we develop a …


Coordinating Supply And Demand On An On-Demand Service Platform With Impatient Customers, Jiaru Bai, Kut C. So, Christopher S. Tang, Xiqun Chen, Hai Wang Jun 2019

Coordinating Supply And Demand On An On-Demand Service Platform With Impatient Customers, Jiaru Bai, Kut C. So, Christopher S. Tang, Xiqun Chen, Hai Wang

Research Collection School Of Computing and Information Systems

We consider an on-demand service platform using earning sensitive independent providers with heterogeneous reservation price (for work participation) to serve its time and price sensitive customers with heterogeneous valuation of the service. As such, both the supply and demand are "endogenously'' dependent on the price the platform charges its customers and the wage the platform pays its independent providers. We present an analytical model with endogenous supply (number of participating agents) and endogenous demand (customer request rate) to study this on-demand service platform. To coordinate endogenous demand with endogenous supply, we include the steady-state waiting time performance based on a …