Operations Research, Systems Engineering and Industrial Engineering Commons^™

Using Casual Loop Diagramming To Explore The Drivers Of The Sustained Functionality Of Rural Water Services In Timor-Leste, Kate Neely, Jeffrey P. Walters

Faculty Publications - Biomedical, Mechanical, and Civil Engineering

It is recognized that international water sector development work has issues with a lack of sustained positive outcomes. A large driver of this outcome is how NGOs work with communities to implement and then manage water services. Many NGOs tend to focus their efforts on improving their reach and organisational growth by continually engaging in new projects. This behaviour is largely driven by short-term donor funding models that reward extended coverage, leaving little focus on sustained outcomes. Similarly, community-based management (CBM) schemes often impede sustained services as a result of the community’s limited capacity to operate and maintain the technology. …