Operations Research, Systems Engineering and Industrial Engineering Commons^™

Application Of Lean Six Sigma For Improving Quality Laboratory Process, Sarmad Al Hilli

Masters Theses & Specialist Projects

Oftentimes, manufacturing companies concentrate on improving the production processes and neglecting other processes like purchasing, IT, quality control, etc. Just like production processes, uncontrolled and non-optimized of any of these processes could be main reasons of product defects, late deliveries, and high costs. Recently, an automotive OEM (Original Equipment Manufacturer) in the southeastern United States faces difficulties in performing quality control operations in a way that matches the production pace. This inadequacy has increased due to changes in customer requirements and launches a new assembly line for a new customer. Therefore, the purpose of this study was to apply Lean …