Operations Research, Systems Engineering and Industrial Engineering Commons^™

Communicating Uncertain Information From Deep Learning Models In Human Machine Teams, Harishankar V. Subramanian, Casey I. Canfield, Daniel Burton Shank, Luke Andrews, Cihan H. Dagli

Engineering Management and Systems Engineering Faculty Research & Creative Works

The role of human-machine teams in society is increasing, as big data and computing power explode. One popular approach to AI is deep learning, which is useful for classification, feature identification, and predictive modeling. However, deep learning models often suffer from inadequate transparency and poor explainability. One aspect of human systems integration is the design of interfaces that support human decision-making. AI models have multiple types of uncertainty embedded, which may be difficult for users to understand. Humans that use these tools need to understand how much they should trust the AI. This study evaluates one simple approach for communicating …