Operations Research, Systems Engineering and Industrial Engineering Commons^™

The Future Of Enterprise Information Systems, Ali Sunyaev, Tobias Dehling, Susanne Strahringer, Li Da Xu, Martin Heinig, Michael Perscheid, Rainer Alt, Matti Rossi

Information Technology & Decision Sciences Faculty Publications

[First paragraph] Enterprise information systems (EIS) have been important enablers of crossfunctional processes within businesses since the 1990s. Often referred to as enterprise resource planning (ERP) systems, they were extended in line with electronic businesses to integrate with suppliers as well as customers. Today, EIS architectures comprise not only ERP, supply chain, and customer relationship management systems, but also business intelligence and analytics. Recently, the move towards decentralized technologies has created new perspectives for EIS. Information systems (IS) research has already addressed opportunities and challenges of these developments quite well, but what will be the pressing opportunities and challenges for …